Small print

• Voucher is valid from Wed 1 Oct until Mon 22 Dec 2025, 7 days 9am-5pm; subject to availability. 
• Afternoon tea is served 12:30pm - 3pm.
• A supplementary charge of £10pp is required for Fri-Sun bookings; payable directly. 
• Voucher must be booked at least 7 days in advance and by Mon 1 Dec 2025 (we don’t want you to miss out!). 
• You risk forfeiting your voucher if you cancel within 48 hours of your booking. 
• Multiple voucher purchases permitted. 
• Over 16s only. 
• Groups can be booked and receive treatment at the same time. Max of 2 per group; subject to availability
• Treatment is not suitable during pregnancy/breastfeeding or for cancer sufferers/those in remission. 
• Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions. 
• Please discuss any health concerns directly with salon / spa. 
• Treatment duration: approx. 50mins. 
• Treatments cannot be substituted for other treatments. 
• Includes leisure access.
• Includes afternoon tea; menu subject to change. Vegetarian, gluten / wheat free options are available. Please advise at time of booking.  
• Wheelchair access available. 
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.