Small print

• Option 1 and 2: Voucher is valid until Thu 30 Sep 2021, 7 days; subject to availability. Voucher must be booked by Thu 30 Sep 2021 (we don’t want you to miss out!).
• Option 3 and 4: Voucher is valid until Sat 18 Dec 2021, 7 days; subject to availability. Voucher must be booked by Fri 3 Dec 2021 (we don’t want you to miss out!).
• Excludes 1 Jan - 25 Apr 2021.
• A supplementary charge of £20 is required for Saturday stays; payable directly to hotel.
• You risk forfeiting your voucher if you cancel within 48 hours of your booking.
• Multiple voucher purchases permitted; option 1: max 2 per person, options 2 - 4: no max per person.
• Multiple vouchers can be used on consecutive nights; subject to availability.
• Check-in 3pm, late check-out 1pm.
• Classic double or twin room available.
• Rooms can be upgraded for a supplementary charge per room per night: deluxe £30, premium £50, family £25; payable directly to hotel. 
• Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
• Breakfast will be served following the current government guidelines.
• Option 1: Includes afternoon tea. Vegetarian, gluten / wheat free options are available. Please advise hotel when booking.
• Options 2-4: Includes £25pp dinner allowance on the set menu; subject to change. Vegetarian and gluten / wheat free options are available.
• Options 3-4: Includes a spa lunch. Lunch will be a bento box or two courses from set menu; subject to current Government guidelines.
•  Includes a 125ml glass of Prosecco each on arrival. Alcohol cannot be replaced with a soft drink.
• Option 3: Includes a 30 minute treatment each choosing from back, neck & shoulder massage, tranquility scalp massage and express manicure or pedicure.
• Option 4: Includes a 55 minute treatment each choosing from a deluxe or gel manicure or pedicure.
• Treatments are for over 16s only and are not suitable during pregnancy/breastfeeding or for cancer sufferers/those in remission. Please discuss any health concerns directly.
• Stay includes access to facilities: 17m indoor swimming pool, soothing spa pool, sauna and steam room - subject to opening following current government guidelines. 45 minute slots must be booked in advance.
• Max of 2 children permitted. Under 16's stay free of charge and upgrade may be required to accommodate; subject to availability. Under 5's eat for free, aged 5-16yrs are an additional £6.50 for breakfast and dinner will be charged as standard, please discuss any specific requirements directly with the hotel.
• Max of 1 pet is permitted at a supplementary charge of £15 per night; payable directly to hotel.
• Wheelchair access available.
• Advanced booking required or risk forfeiting your voucher.
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
• Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
• Voucher is not exchangeable for cash or valid with any other offers.
• Images used for illustrative purposes only.