Small print

• Voucher is valid from Fri 2 Jan 2026 until Tue 31 Mar 2026; subject to availability. Excludes 5-16 Jan 2026.
• Tours run at 11am & 1.45pm Sun - Fri, and 11am, 1:45pm & 3pm Sat. Museum is open 10am - 5pm daily. 
• Option 2: Bēodern Bistro is open for lunch 10am - 3.15pm daily. 
• Voucher must be booked by Tue 17 Mar 2026 (we don’t want you to miss out!). 
• Email bookings only.
• You risk forfeiting your voucher if you cancel within 24 hours of your booking. 
• Multiple voucher purchases permitted.
• Suitable for ages 8+. Children aged 8-17 are permitted and require a child ticket; payable directly. Must be accompanied by an adult and will be given non-alcoholic options within the tasting sessions
• Tour duration approx. 90mins. It is recommended you arrive 30 minutes before tour begins to explore the museum.
• Option 2: Includes 2 courses each from the lunch menu; subject to change. Vegetarian, vegan and gluten / wheat free options are available. Please advise at time of booking. 
• Max of 14 people per group/activity. 
• Please note part of the tour is outside so wear suitable clothing for the weather.
• Flat/sensible shoes required; the tour involves walking on grille flooring.  
• Meeting point: Ad Gefrin, South Road, Wooler, NE71 6NJ. 
• Wheelchair access available; please advise at time of booking to ensure suitable arrangements are made. 
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.