Small print

• Seal feeding voucher is valid from Thur 2 Jan 2020 until Tue 31 Mar 2020, Mon - Fri 10.30am only; subject to availability. Excludes Sat-Sun.
• Meerkat feeding voucher is valid from Thur 2 Jan until Tue 31 Mar 2020, Mon - Fri 1.30pm & 4.30pm only; subject to availability. Excludes Sat-Sun.
• Penguin feeding voucher is valid from Thur 2 Jan until Tue 31 Mar 2020, Mon - Fri 4pm only; subject to availability. Excludes Sat-Sun.
• Advance booking required. Voucher must be booked by Mon 3 Feb 2020 (we don’t want you to miss out!).
• You risk forfeiting your voucher if you cancel within 24 hours of your booking.
• Vouchers permit two people to one feeding session and aquarium entry each.
• Members should arrive 10 mins before the booked time so you can meet the keeper at the enclosure to receive your introduction to the animals.
• Feeding experience lasts approx. 30 mins.
• Full length trousers must be worn and closed toed shoes. Seals and penguins are outside, please dress appropriately for the weather.
• Gloves are provided but the meerkats eat insects and the seals and penguins eat fish that you will be handling.
• The meerkat enclosure has soft sand underfoot and involves stepping over rocks; members must be able bodied and sturdy on their feet.
• Suitable for ages 8+.
• All visitors enter into our enclosures at their own risk. There is a chance you may get bitten.
• No wheelchair access available.
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
• Voucher is not exchangeable for cash or valid with any other offers.
• Images used for illustrative purposes only.