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Is the swimming pool open at Ardoe house hotel?
Eddie, 00:18, 27/08/20
Hi Eddie,
Thanks for getting in touch!
If you'd like to discuss the spa facilities currently available you're welcome to contact Ardoe House Hotel directly and they'll be happy to advise further.
I hope this helps.
Jen, itison Customer Support, 08:34, 27/08/20
Are any twin rooms available with this offer?
Virginia, 18:35, 28/08/20
Any twin rooms available with this offer?
Virginia, 18:37, 28/08/20
Hi Virginia,
Thanks for getting in touch!
I can confirm this offer is valid for a Privilege room. Rooms can be upgraded for a supplementary charge per room per night: feature double room £70 and feature suite £150; payable directly to hotel.
I hope this helps!
Courtney, itison Customer Support, 10:11, 29/08/20
What happens if we cannot go for Covid reasons - local lockdown etc?
20:59, 11/09/20
Hi there
Thanks for getting in touch!
I'm happy to let you know this voucher is protected by our itison guarantee. If you can't use your voucher due to the current COVID-19 situation, we'll issue an itison credit to use towards another deal for the next 12 months.
I hope this helps!
Jen, itison Customer Support, 10:21, 12/09/20
Are dogs allowed
Mrs, 21:36, 29/10/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know up to 2 dogs can stay for a supplement of £10 per night; payable directly to the hotel. Please inform the hotel at time of booking.
I hope this helps!
Wallis, itison Customer Support, 09:14, 30/10/20
What happens now that this hotel has gone into liquidation. Would you get a refund?
08:53, 17/11/20
Hi there,
Thanks for getting in touch.
If you have concerns about an upcoming booking, please contact our team directly by emailing support@itison.com and they'll do their best to advise.
I hope this helps!
Jen, itison Customer Support, 10:39, 17/11/20
What I meant was are you still selling this deal
10:58, 17/11/20
Hi there,
Thanks for getting in touch.
We aren't currently selling any vouchers for Ardoe House Hotel, but hopefully another simular deal or hotel will pop up soon!
Gillian, itison Customer Support, 11:15, 17/11/20