Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Are there twin rooms available?
M., 19:15, 08/07/21
Hi there,
Thanks for getting in touch.
I can confirm standard double or twin rooms are available with this offer.
I hope this helps!
Courtney, itison Customer Support, 09:12, 09/07/21
Your voucher for the broadford hotel on Skye states available to March, on trying to book at this hotel was told that it only begins in October yet your advertising states different.so which is the correct one?
rosemary, 12:53, 14/07/21
Hi Rosemary,
Thanks for getting in touch.
I can confirm the small print of this offer states vouchers are valid from Fri 1 Oct 2021 until Thu 31 Mar 2022.
I hope this helps!
Courtney, itison Customer Support, 13:05, 14/07/21
Is there any chance we can book for longer as it’s a long way for us to travel from Manchester just for 2 nights
Val, 11:43, 19/07/21
Hi Val,
Thanks for getting in touch!
I'm happy to confirm multiple voucher purchases are permitted and can be used on consecutive nights; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 11:49, 19/07/21
Can my 13 year old daughter stay at the hotel?
Richard, 21:49, 04/08/21
Hi Richard,
Thanks for getting in touch!
I'm afraid children aren't permitted at this hotel.
I hope this answers your question though.
Hannah, itison Customer Support, 10:33, 05/08/21
Hello, is the food and beverage voucher included on both nights of the 2 night stay option?
Thankyou ?
18:13, 19/08/21
Hi there,
Thanks for getting in touch!
I can confirm this deal includes one £25 per person food and drink voucher.
However, I hope this helps answer your question!
Jen, itison Customer Support, 10:47, 20/08/21
Can i book 3 vouchers?
08:05, 27/08/21
Hi there,
Thanks for getting in touch!
I'm happy to confirm multiple vouchers can be purchased and used on consecutive nights subject to availablity.
I hope this helps!
Hannah, itison Customer Support, 10:18, 27/08/21
I am looking at booking this for myself and my elderly Aunt and Uncle is there any lifts or can you request aground floor room
11:18, 29/08/21
Hi there,
Thanks for getting in touch!
For more information about access, please contact the Broadford Hotel directly on 01471 822 204 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 08:55, 30/08/21
Can the date of stay be amended after booking?
Sarah, 09:28, 04/09/21
Hi Sarah,
Thanks for getting in touch!
I can confirm the dates can be changed but you risk forfeiting your voucher if you cancel or change within 72 hours of your booking.
However, I hope this helps answer your question!
Jen, itison Customer Support, 09:21, 06/09/21
Trying to find out what dates are available but not letting me see saying error 404 all the time
21:57, 13/09/21
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Broadford Hotel directly on 01471 822 204 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 08:10, 14/09/21
Hi can you tell availability for October please
22:02, 13/09/21
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Broadford Hotel directly on 01471 822 204 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 08:10, 14/09/21
Hi, does the ‘no children’ policy apply to babies too? We have a 7 month old who co-sleeps, we wouldn’t need any extra space. Many thanks!
Inga, 15:13, 26/09/21
Hi Inga,
Thanks for getting in touch!
I'm afraid children aren't permitted with this deal.
I hope this answers your question though.
Wallis, itison Customer Support, 11:16, 27/09/21