Newby Bridge Road, Windermere, LA23 3LR
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We have 2 year old twins... Would it be possible for us to use this voucher for our family or would we be required to buy two vouchers to cover our family?
David, 10:19, 04/10/19
Hi David,
Thanks for getting in touch.
I can confirm children are permitted and included in the overall headcount, so I'm afraid you can't use one voucher for your family.
You're welcome to contact Beech Hill Hotel and Spa to discuss the possibility of buying two vouchers to cover your stay.
I hope this helps.
Courtney, itison Customer Support, 10:25, 04/10/19
Can I purchase option 1 and 2 to make a 3 night stay?
Ailsa, 12:16, 06/10/19
Hi Ailsa,
Thanks for getting in touch!
I can confirm multiple voucher purchases are permitted and can be used on consecutive nights; subject to availability.
I hope this helps!
Rachael, itison Customer Support, 14:10, 06/10/19
I am thinking of buying a voucher as a Christmas gift for my granddaughter and her boyfriend. How much for a weekend break please?
14:43, 06/10/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know option 2 of this voucher costs £199 and is valid for a 2 night stay for two with cream tea, breakfast and late check-out.
I hope this helps!
Gillian, itison Customer Support, 16:23, 06/10/19
Hi there
Are you pet friendly.
Thanks
10:30, 10/10/19
Hi there,
Thanks for getting in touch!
I'm afraid pets aren't permitted at this hotel.
I hope this answers your question, though.
Gillian, itison Customer Support, 10:45, 10/10/19
Hi, this is a great deal. I am single, and would like to know what you can offer me, for this break?
Maureen, 10:50, 12/10/19
Hi Maureen,
Thanks for getting in touch.
I'm afraid our deal is valid for 2 people only but you are welcome to use a voucher for yourself. You are also welcome to contact Beech Hill Hotel & Spa directly to discuss the price for one person.
I hope this helps!
Jen, itison Customer Support, 12:18, 12/10/19
Hi, there is a group of us and we would like to know if we each bought a voucher could we use it for the same weekend? There would be 7 of us. Thanks
Jessica, 17:10, 28/10/19
Hi Jessica,
Thanks for getting in touch!
I can confirm multiple voucher purchases are permitted with this deal but to check availability please contact Beech Hill Hotel directly by calling 0333 444 6835 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 18:04, 28/10/19
Can I book this deal for 26&27th December?
Janet, 08:13, 27/11/19
Hi Janet,
Thanks for getting in touch!
I can confirm this deal excludes the 24th Dec 2019 - 4th Jan 2020 so I'm afraid it won't be valid on the 26th and 27th of December.
I hope this answers your question though.
Rachael, itison Customer Support, 09:11, 27/11/19
Hi is there a lift
Andrew, 14:05, 27/12/19
Hi Andrew,
Thanks for getting in touch!
I'm afraid there isn't a lift in the hotel. You're welcome to read more on accessibility by visiting https://beechhillhotel.co.uk/access-statement/
I hope this helps!
Courtney, itison Customer Support, 14:27, 27/12/19
I’m enquiring about a Friday and Saturday night stay 10th & 11th January 2020. For 2 adults. Is there availability and how much would it be. Thanks in advance
Kimberley, 15:19, 04/01/20
Hi Kimberley,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Beech Hill Hotel and Spa directly on 0333 444 6835 and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 15:29, 04/01/20
Is refund available if booked in advance and rain is predicted over the stay as I wouldn’t want to come if the weather wasn’t good
08:10, 07/01/20
Hi there,
Thanks for getting in touch!
We offer a refund on unused vouchers within 14 days of purchase, but outside this time frame it would be at the discretion of the hotel to rearrange your stay for another date.
I hope this helps!
Wallis, itison Customer Support, 09:46, 07/01/20
If I bought this voucher then can’t get the dates I want what happens then?
Thanks
Sheila, 20:42, 13/02/20
Hi Sheila,
Thanks for getting in touch!
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 08:55, 14/02/20
Hi
Can I use this deal for next year in January? Please
Paul, 21:02, 14/02/20
Hi Paul,
Thanks for getting in touch!
I'm afraid these vouchers can only be used until Thursday 26th March 2020.
I hope this answers your question though.
Gillian, itison Customer Support, 09:26, 15/02/20
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Overnight stay for two with breakfast, leisure access and late check-out OR
2 night stay for two with cream tea, breakfast, leisure access and late check-out
Option 1 voucher is valid until Thur 26 Mar 2020, Sun – Fri; subject to availability. Excludes Saturdays.
Option 2 voucher is valid until Thur 26 Mar 2020, 7 days; subject to availability.
Excludes 18 Oct - 1 Nov, 24 Dec 2019 - 4 Jan 2020 and 14 - 23 Feb 2020.
A supplementary charge of £20 is required for Friday stays and £40 for Saturday stays; payable directly to hotel.
Advance booking required. Voucher must be booked by Fri 13 Mar 2020 (we don’t want you to miss out!).
You risk forfeiting your voucher if you cancel within 48 hours of your booking.
Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 3pm, late check-out 1pm.
Double or twin standard non lake view.
Option 2 includes cream tea and 10% discount on any spa treatments.
Includes access to the Lakeview Spa including sauna, steam room, outdoor vitality spa pool in scented garden and 40ft indoor pool.
Free parking available.
Children permitted and included in the overall headcount.
No pets permitted.
No wheelchair access available.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.