Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Trying to buy the overnight stay for 2 people/3 course dinner/tribute night for Freddie Mercury but each time I select this option, I am automatically directed to the other tribute night (The Jersey Tones).
If this is no longer available YOU NEED TO REMOVE FROM SELCETION OPTION!
Ricardo, 09:28, 19/04/22
Hi Ricardo,
Thanks for getting in touch!
I'm really sorry for any confusion caused here - unfortunately the check-out page pulls the first image for this deal, which was The Jersey Tones' logo previously.
We've since amended this for clarity, and I'm happy to confirm you can purchase tickets for the Freddy Mercury tribute night by selecting option 2 once you click Buy Now.
I hope this helps!
Wallis, itison Customer Support, 16:49, 19/04/22
Can you tell me if I am booked for dinner bed&breakfast on the 7/5/22 and to see the Jersey boys as well I booked it this morning for party of four two rooms twin or double I have all my bank details when filling in the booking this morning but have had.no reply can you tell me if I'm booked or .not !y name is Mr Ronald Anderson thank you
13:57, 21/04/22
Hi Ronald,
Thanks for getting in touch, although I'm sorry you're having trouble completing your order.
I can confirm that our Customer Support Team have replied to your email directly and will be able to assist you further with your query.
I hope this helps in the meantime!
Laura, itison Customer Support, 16:58, 21/04/22
I want to book for the 7th May but think I’m to late
00:11, 25/04/22
Hi there,
Thanks for getting in touch!
I can confirm the 7th May has now sold out but 28th June is still available to purchase.
I hope this helps!
Jen, itison Customer Support, 12:15, 25/04/22
Hi can you tell me the dates for the Freddy tribute show
Brian, 08:39, 04/05/22
Hi Brian,
Thanks for getting in touch!
I'm happy to let you know the Freddie Mercury tribute night is on Saturday 18th June 2022.
I hope this helps!
Caitlin, itison Customer Support, 10:40, 04/05/22