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For children staying in this hotel. I have a 1 year old and 6. Would the room cater for them ?
Scott, 21:06, 27/09/19
Hi Scott,
Thanks for getting in touch!
I can confirm a maximum of 2 children are permitted. Children aged up to 12 stay free of charge including breakfast. Dinner is charged as taken and is payable directly to the hotel.
I hope this helps.
Jen, itison Customer Support, 10:13, 29/09/19
Is it possible to arrange to have a third person stay on this deal for an additional payment? Booking a triple room
K, 07:10, 28/09/19
Hi there,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact MacDonald Forest Hills directly by calling 0344 879 9057 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 10:14, 29/09/19
Looking to buy a double and a twin room. Is this possible?
20:32, 10/11/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know classic double or twin rooms are available.
I hope this helps!
Gillian, itison Customer Support, 09:18, 11/11/19
Am I able to use this on the Friday 5 April till sat 6
14:26, 10/01/20
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 14:28, 10/01/20
Is there availability on 28/3/20 for 5 people?
Sandie, 13:19, 06/02/20
Hi Sandie,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 13:20, 06/02/20
Can I bring two well behaved dogs with me?
Justa, 08:36, 27/02/20
Hi Justa,
Thanks for getting in touch!
I can confirm a max of 1 dog is permitted at a supplementary charge of £10; payable directly to the hotel.
I hope this helps!
Rachael, itison Customer Support, 09:52, 27/02/20