7 Ness Walk, Inverness, IV3 5NF
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Cost of 2 night stay
14:38, 17/11/19
Hi there,
Thanks for getting in touch!
Our voucher for a 2 night stay for two with a bottle of sparkling perry on arrival, 3 course dinner on the first night, breakfast and late check-out is £139.
I hope this helps!
Gillian, itison Customer Support, 14:57, 17/11/19
Hi there, I’m thinking of buying this for my mum and dad’s Christmas. How does the booking work? Do I just buy the voucher then they pick the dates?
Thank you!
Kirstie
Kirstie, 20:05, 17/11/19
Hi Kirstie,
Thanks for getting in touch!
That's exactly right - they can pick their own date, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 09:10, 18/11/19
Hi I’m thinking of getting this as a Christmas gift I wondered if there is a time restriction eg valid for 6 months?
jen, 20:03, 18/11/19
Hi Jen,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used from Wednesday 1st January 2020 until Thursday 30th April 2020, 7 days a week, subject to availability and some excluded dates.
I hope this helps!
Gillian, itison Customer Support, 09:35, 19/11/19
Hello
I have gone ahead and purchased this voucher as a gift but when I print off the voucher it states that it is only valid untill the 30th dec 2019.
I contacted the hotel directly and they tell me there are two offers on at the moment I appear to have the older offer when in fact I want the new offer i.e. the one which is valid until the 30th of April
please can you advise on this
I believe I am still within my 14 days limit to cancel this voucher if necessary but really all I want to do is swap it for the most current voucher (valid untill 30 of April)
thank you for your assistance
jen, 17:08, 08/12/19
Hi Jen,
Thanks for getting in touch!
I'm sorry to hear the dates of your voucher aren't suitable. I'm afraid there's not a way for us to change vouchers, but you're welcome to request a refund within 14 days of purchase.
Just email support@itison.com within this time and we'll be happy to lend a hand.
I hope this helps!
Courtney, itison Customer Support, 09:30, 09/12/19
Hello is there a supplement for a Saturday night
mary, 08:35, 25/11/19
Hi Mary,
Thanks for getting in touch!
I can confirm there is no supplement charge for Saturday stays.
I hope this helps!
Jen, itison Customer Support, 09:30, 25/11/19
How do I pay using the voucher - do I contact the hotel directly and say I have a voucher? Do I have to contact them first to make sure they have availability on my dates, buy the voucher, then call back to book?
Morna, 20:14, 21/01/20
Hi Morna,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Columba Hotel directly on 01463 231 391 and they'll be happy to discuss.
You'll then be able to make a booking immediately after buying your voucher.
I hope this helps!
Gillian, itison Customer Support, 09:24, 22/01/20
Could we change the sparkling wine for a bottle of red as my husband doesnt like sparkling?
17:33, 24/01/20
Hi there,
Thanks for getting in touch!
I can confirm this deal includes a bottle of sparkling perry on arrival, but you're welcome to contact the Columba Hotel directly on 01463 231 391 and they'll be happy to advise further on the possibility and cost of swapping this for a bottle of red wine.
I hope this helps!
Gillian, itison Customer Support, 09:39, 25/01/20
Hi there,
I’m hoping to book this for 3 of us, is there an option of adding extra bed to room and person to the booking at a surcharge?
Thanks
Sarah, 18:57, 12/02/20
Hi Sarah,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact The Columba Hotel directly on 01463 231 391 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 08:03, 13/02/20
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Overnight stay for two with a bottle of sparkling perry on arrival, 3 course dinner, breakfast and late check-out
OR
2 night stay for two with a bottle of sparkling perry on arrival, 3 course dinner on the first night, breakfast both mornings and late check-out
Voucher is valid from Wed 1 Jan 2020 until Wed 31 Mar 2021, 7 days; subject to availability.
Excludes 14 - 16 Feb, 10 - 11 Apr, 1 Jun - 30 Sept, 24 - 25, 31 Dec 2020, 1 Jan and 12 - 14 Feb 2021.
Advance booking required. Voucher must be booked by Mon 1 Feb 2021 (we don’t want you to miss out!).
Voucher is non-changeable or refundable once booked with the hotel.
Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights, subject to availability.
Check-in 3pm, late check-out 12pm.
Double or twin standard room available.
Rooms can be upgraded for a supplementary charge per room per night: river view room £20, executive room £50 and suite £80; payable directly to hotel and subject to availability.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Includes a 3 course dinner from the table d'hote menu; subject to change. Vegetarian, gluten / wheat free options are available; please advise hotel at time of booking. Option 2 dinner is on the first night only.
A supplementary charge is required per person for the following: Scottish highland cheese slate £3.50 and chargrilled 8oz Scottish sirloin steak £6.95; payable directly to restaurant.
Includes a bottle of sparkling perry on arrival. Alcohol cannot be replaced with a soft drink.
Parking available nearby at a surcharge.
Max of 1 child permitted; children are classed as ages 16 and under paying for all meals as taken. Family room upgrade required for a supplementary charge of £10 per room per night; payable directly to hotel.
Wheelchair access available; there is a lift to each floor however each floor does have steps, please request a room near lift for wheelchair access.
No pets permitted; guide and assistance dogs only. Please discuss at time of booking.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.