29 Spittal Street, Stirling, FK8 1DU
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Do u cater for vegans
07:59, 19/11/20
Hi there,
Thanks for getting in touch!
I'm afraid vegan options aren't available here.
I hope this answers your question though.
Jen, itison Customer Support, 08:26, 19/11/20
Just wondering if the hotel is closed due to covid in the months were you have to use it by, will there be extension.
Thanks
Angela, 16:53, 02/12/20
Hi Angela,
Thanks for getting in touch.
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
A business closes or is unable to fulfil your voucher
You’re unable to use your voucher because of travel restrictions or isolating
You’ve gifted a voucher that the recipient is unable to use for the above reasons
You can find out more about itison credit, including terms of use, with our helpful guide to itison credit.
I hope this helps.
Rachael, itison Customer Support, 17:24, 02/12/20
I notice that all the deal options are only for one night but just wondered if there are any 2 night stay options?
07:20, 09/12/20
Hi there,
Thanks for getting in touch!
Our vouchers are for an overnight stay only, but you're welcome to contact The Stirling Highland Hotel directly on 01786 272727 to discuss the possibility and cost of adding a second night to your booking and they'll be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 10:17, 09/12/20
Hi there, I would be looking for 2 nights and treatments how much would that cost?
I am wanting to book this for Xmas as a present.
03:48, 13/12/20
Hi there,
Thanks for getting in touch!
I can confirm this deal is valid for an overnight stay only.
Multiple voucher purchases are permitted; option 1: max 2 per person, options 2 - 4: no max per person.
Multiple vouchers can also be used on consecutive nights; subject to availability.
I hope this helps!
Rachael, itison Customer Support, 08:53, 14/12/20
My daughter in law is a nurse and is 40 on friday and would love this., with spa included. However my son is in Afghanistan on tour till May, would the voucher extend till he came home?
Josephine, 07:41, 04/01/21
Hi Josephine,
Thanks for getting in touch!
I can confirm this voucher is valid from Sat 2 Jan 2021 until Wed 31 Mar 2021, 7 days; subject to availability. I'm afraid this deal cannot be extended but I hope this answers your query.
Rachael, itison Customer Support, 10:13, 05/01/21
Hi, I booked this deal for B&B with afternoon tea just before Xmas but the deal expires in March. If the hotel is still closed will the offer be extended?
Thanks, Linsey
11:26, 31/01/21
Hi Linsey,
Thanks for getting in touch.
You can find out more about our Covid-19 guarantee by heading to https://www.itison.com/guarantee.
I hope this helps.
Gillian, itison Customer Support, 09:15, 01/02/21
If I book can I be guaranteed the hotel will be open around 8th April
Gerard, 08:39, 21/02/21
Hi Gerard,
Thanks for getting in touch.
I'm afraid we can't make any guarantees on a reopening date at the moment; this does depend on future government updates.
I can however to let you know that this deal is covered by our Covid-19 guarantee, and you can find out more about this guarantee at https://www.itison.com/pages/guarantee.
I hope this helps!
Gillian, itison Customer Support, 09:53, 22/02/21
Can you use the spa during visit in the summer if covid restrictions are lifted?
09:35, 25/02/21
Hi there,
Thanks for getting in touch!
To discuss if the spa will be open in summer, pending restrictions, you're welcome to contact The Stirling Highland Hotel directly on 01786 272727 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 09:42, 25/02/21
Do we have use off the pool included in this deal please thanks x
Donna, 23:06, 11/03/21
Hi Donna,
Thanks for getting in touch and your patience!
I'm happy to confirm use of the pool is included in this deal; subject to the pool opening through Covid restrictions.
I hope this helps!
Courtney, itison Customer Support, 11:08, 16/03/21
Is the hotel pet friendly? Can I bring my dog?
Margaret-Ann, 21:35, 17/03/21
Hi Margaret-Ann,
Thanks for getting in touch!
I can confirm a maximum of 1 pet is permitted at a supplementary charge of £15 per night which is payable directly to the hotel.
I hope this helps!
Jen, itison Customer Support, 08:44, 18/03/21
Iv got a 5 years and newborn baby, can we stay in the same room? Thx
15:46, 23/03/21
Hi there,
Thanks for getting in touch!
I can confirm a max of 2 children are permitted. Under 16's stay free of charge and upgrade may be required to accommodate; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 15:53, 23/03/21
Do you provide vegan options?
Thea, 19:12, 23/03/21
Hi Thea,
Thanks for getting in touch!
I can confirm vegetarian options are available, but you're welcome to contact The Stirling Highland Hotel directly to discuss the possibility of vegan alternatives.
I hope this helps.
Courtney, itison Customer Support, 08:52, 24/03/21
Hi I would like to book this for Sunday or Monday the 25th or 26th April what restrictions are still in place
Regards kim
Kim, 12:58, 12/04/21
Hi Kim,
Thanks for getting in touch!
I'm afraid this voucher excludes the 25th of April and can only be used after that date.
I hope this answers your question though.
Wallis, itison Customer Support, 13:18, 12/04/21
Is it possible to have this deal for 2 night stay? Planning on a small group(8 adults...4 double rooms) for surprise birthday
Zandra, 17:48, 13/04/21
Hi Zandra,
Thanks for getting in touch!
There isn't an option for a 2-night stay, but multiple vouchers can be used on consecutive nights; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 08:46, 14/04/21
Hi,
Is there a way to check availability for a specific date before purchasing?
Thank you
Lindsay
14:09, 04/05/21
Hi Lindsay,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Stirling Highland Hotel directly on 01786 272727 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 14:14, 04/05/21
Option 4 says it includes a "deluxe or gel manicure or pedicure". Is there a word missing after deluxe? (EG should it read "deluxe massage or gel manicure"?) Or are the only 55 minute options manicures and pedicures?
Mr, 15:03, 04/05/21
Hi there,
Thanks for getting in touch!
I can confirm Option 4 includes the option of a deluxe manicure or pedicure, or a gel manicure or pedicure. You can view more on these treatments by visiting https://www.stirlinghighlandhotel.co.uk/spa-and-fitness/finishing-touches/.
I hope this helps!
Courtney, itison Customer Support, 16:33, 04/05/21
Can this deal be booked for 2 consecutive nights?
Jane, 14:57, 05/05/21
Hi Jane,
Thanks for getting in touch!
I'm happy to let you know that multiple vouchers can be purchased and used on consecutive nights, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 15:26, 05/05/21
hi we are interested in booking but as a 3 would it be possible to do that keeping the extra bedroom bit maybe having an additional space treatment instead of breakfast/meal for 4 ?
claire, 18:52, 07/05/21
Hi Claire,
Thanks for getting in touch.
To discuss buying vouchers for a group of three, you're welcome to contact The Stirling Highland Hotel directly, on 01786 272727, and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 09:40, 10/05/21
The sample menu you show bears no resemblance to the hotels own version which looks a lot briefer and less interesting. Please clarify.
Val, 09:53, 15/05/21
Hi Val,
Thanks for getting in touch!
I'm sorry for the confusion but the menu is subject to change, but to confirm which menu is available with an itison booking, please contact The Stirling Highland Hotel directly by calling 01786 272727 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 15:14, 21/05/21
There's a difference between 'subject to change' and 'bears no resemblance whatsoever' If I ask the hotel which is correct I'll hopefully get an answer, but if you ask the question the reply will be available for anyone else that wants to know - and you'll have the information you need to change the sample menu you show if necessary.
Val, 01:20, 23/05/21
I need to know availability before buying the deal
KayInglis, 06:40, 18/05/21
Hi Kay,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Stirling Highland Hotel directly on 01786 272727 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 08:32, 18/05/21
How much does option four cost two people one night dinner and breakfast with spa treatment each for example in a deluxe room upgrade on 24 August
Marjorie Bain
22:19, 26/05/21
Hi Marjorie,
Thanks for getting in touch!
I’m happy to let you know this voucher option costs £199.
I hope this helps!
Wallis, itison Customer Support, 08:43, 27/05/21
Hi for option 4 £199 is the spa treatment a manicure/gellish or pedicure but no massage? Thank you
23:57, 26/05/21
Hi there,
Thanks for getting in touch!
I’m happy to let you know this option includes a 55-minute treatment each choosing from a deluxe or gel manicure or pedicure only.
I hope this helps!
Wallis, itison Customer Support, 08:43, 27/05/21
Could i ask if this deal includes dinner and spa treatment.
Thank you.
Diana, 14:54, 28/05/21
Hi Diane,
Thanks for getting in touch!
Yes, voucher options 3 and 4 on this deal, priced at £179 and £199, do both include a £25pp dinner allowance and, respectively, a 30 minute or 55 minute spa treatment with lunch.
I hope this helps!
Gillian, itison Customer Support, 15:06, 28/05/21
Hi, I have tried to phone regarding availability of the £99 deal for Saturday 5th June. Do you need to book spa time and afternoon tea prior to arriving on the Saturday? Could I also confirm that it would be £119 in total to include the Saturday supplement charge. Thanks.
11:34, 29/05/21
Hi there,
Thanks for getting in touch!
You will need to book your afternoon tea and leisure access slot in advance.
And yes, if you're looking to book voucher option 1 (for an overnight stay for two with a glass of Prosecco each on arrival, afternoon tea, breakfast and late check-out) this will be £119 total including the £20 supplement for booking on a Saturday.
I hope this helps!
Gillian, itison Customer Support, 11:44, 29/05/21
Hi, I’m looking to book for 20 people would it be possible to book 10 vouchers?
09:30, 02/06/21
Hi there,
Thanks for getting in touch!
I'm happy to confirm multiple voucher purchases permitted; option 1 is capped at a maximum of 2 per person, and options 2 - 4 have no maximum per person.
I hope this helps!
Wallis, itison Customer Support, 09:33, 02/06/21
Would like to book this for 3 sisters to share a family room. Is this possible ?
Collette, 19:25, 02/06/21
Hi Collette,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact The Stirling Highland Hotel directly on 01786 272727 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 08:43, 03/06/21
Just to confirm the price listed is for 2 people correct ?
Mark, 11:54, 09/06/21
Hi Mark,
Thanks for getting in touch!
Yes, each voucher option available on this deal is for 2 people.
I hope this helps!
Gillian, itison Customer Support, 11:58, 09/06/21
Any chance can be see by 1person
m, 19:58, 14/06/21
Hi there,
Thanks for getting in touch!
While most of our getaway deals are for 2 people, many hotels are welcome to accept our vouchers for a sole traveller, although no further discount would be applicable.
It's always worth checking with the individual venue before buying a voucher, though, as some may be able to offer you a better deal directly for single occupancy.
I hope this helps!
Wallis, itison Customer Support, 09:05, 15/06/21
Hi. Is the 22 or 23 June available for a one night stay.
20:39, 14/06/21
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Stirling Highland Hotel directly on 01786 272727 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 09:10, 15/06/21
HI, can 3 ladies share a room and pay a supplement for this if they want to do an overnight to celebrate a special birthday?
Clare, 10:49, 15/06/21
Hi Clare,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact The Stirling Highland Hotel directly on 01786 272727 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 11:06, 15/06/21
Hi, how do I find out availability for this deal
22:40, 12/07/21
Hi there,
Thanks for getting in touch!
I'm afraid this is an older deal that has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Wallis, itison Customer Support, 08:30, 13/07/21
Hi,
Is this available for this Sunday 2nd August and what is the treatment included ??
Angela, 22:47, 28/07/21
Hi Angela,
Thanks for getting in touch!
I'm afraid this is an older deal that has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Hannah, itison Customer Support, 11:21, 29/07/21
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Option 1 and 2: Voucher is valid until Thu 30 Sep 2021, 7 days; subject to availability. Voucher must be booked by Thu 30 Sep 2021 (we don’t want you to miss out!).
Option 3 and 4: Voucher is valid until Sat 18 Dec 2021, 7 days; subject to availability. Voucher must be booked by Fri 3 Dec 2021 (we don’t want you to miss out!).
Excludes 1 Jan - 25 Apr 2021.
A supplementary charge of £20 is required for Saturday stays; payable directly to hotel.
You risk forfeiting your voucher if you cancel within 48 hours of your booking.
Multiple voucher purchases permitted; option 1: max 2 per person, options 2 - 4: no max per person.
Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 3pm, late check-out 1pm.
Classic double or twin room available.
Rooms can be upgraded for a supplementary charge per room per night: deluxe £30, premium £50, family £25; payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Breakfast will be served following the current government guidelines.
Option 1: Includes afternoon tea. Vegetarian, gluten / wheat free options are available. Please advise hotel when booking.
Options 2-4: Includes £25pp dinner allowance on the set menu; subject to change. Vegetarian and gluten / wheat free options are available.
Options 3-4: Includes a spa lunch. Lunch will be a bento box or two courses from set menu; subject to current Government guidelines.
Includes a 125ml glass of Prosecco each on arrival. Alcohol cannot be replaced with a soft drink.
Option 3: Includes a 30 minute treatment each choosing from back, neck & shoulder massage, tranquility scalp massage and express manicure or pedicure.
Option 4: Includes a 55 minute treatment each choosing from a deluxe or gel manicure or pedicure.
Treatments are for over 16s only and are not suitable during pregnancy/breastfeeding or for cancer sufferers/those in remission. Please discuss any health concerns directly.
Stay includes access to facilities: 17m indoor swimming pool, soothing spa pool, sauna and steam room - subject to opening following current government guidelines. 45 minute slots must be booked in advance.
Max of 2 children permitted. Under 16's stay free of charge and upgrade may be required to accommodate; subject to availability. Under 5's eat for free, aged 5-16yrs are an additional £6.50 for breakfast and dinner will be charged as standard, please discuss any specific requirements directly with the hotel.
Max of 1 pet is permitted at a supplementary charge of £15 per night; payable directly to hotel.
Wheelchair access available.
Advanced booking required or risk forfeiting your voucher.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.