5* Balmoral tickets

Balmoral Estates, The Estates Office, Ballater, AB35 5TB

SOLD OUT
5* Balmoral tickets 5* Balmoral tickets 5* Balmoral tickets 5* Balmoral tickets

2 adult or child tickets or a family ticket for up to six to 5* visitor attraction Balmoral; includes an audio handset tour – save up to 57%

Ask us a question

If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.

Still need an answer? Please sign up or sign in to ask a question.

Questions and answers

Are wheelchair availableat the castle or do you need to take your own

Jackie, 19:08, 15/02/19

Hi Jackie,

Thanks for getting in touch!

You're welcome to find out more about the accessibility facilities available at Balmoral by heading to https://www.balmoralcastle.com/accessibility.htm

I hope this helps!

Rachael, itison Customer Support, 10:35, 17/02/19

REPLY

Please sign up or sign in to ask a question.

Are pets allowed on the grounds?

Jamie, 20:21, 02/03/19

Hi Jamie,

Thanks for getting in touch!

I'm happy to let you know dogs on leads are permitted in the grounds of Balmoral. For more information on this, you're welcome to pop over to https://www.balmoralcastle.com/dogs.htm

I hope this helps!

Ruth, itison Customer Support, 09:33, 03/03/19

REPLY

Please sign up or sign in to ask a question.

When are the tickets valid. When does it expire

Eileen, 19:23, 16/03/19

Hi Eileen,

Thanks for getting in touch!

I’m happy to let you know this voucher can be used from Monday 1st April until Saturday 30th June 2019, 7 days a week, 10am–5pm (last admission 4.00pm), subject to availability.

I hope this helps!

Gillian, itison Customer Support, 09:21, 17/03/19

REPLY

Please sign up or sign in to ask a question.

I’m looking to buy 3 adult tickets ?

21:33, 28/03/19

Hi there,

Thanks for getting in touch!

Our vouchers are for two people or a family ticket only, but you're welcome to contact Balmoral directly 013397 42534 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.

I hope this helps!

Rachael, itison Customer Support, 09:09, 29/03/19

REPLY

Please sign up or sign in to ask a question.

The expiry date says Saturday 30 June but the 30 June is a Sunday. The castle visiting runs to 30 July but wasnt sure if the ITISON was valid until then?

Yvonne, 11:17, 18/04/19

Sorry the castle is open to full paying visitors until Wednesday 31 July.

Yvonne, 12:12, 18/04/19

Hi Yvonne,

Thanks for getting in touch!

I'm really sorry for the confusion here - I can confirm our vouchers can be used until Sunday 30th June 2019 only and we're corrected the incorrect mention of Saturday.

I hope this helps!

Gillian, itison Customer Support, 14:59, 18/04/19

REPLY

Please sign up or sign in to ask a question.

How long for you to get tickets and when does the deal end?

Elizabeth, 10:17, 22/04/19

Hi there,

Thanks for getting in touch!

I'm happy to let you know vouchers are valid until Sun 30 June 2019, and can be used 7 days a week, 10am – 5pm (last admission 4.00pm); subject to availability.

This offer should be available for another week or so, but I can't guarantee it won't sell out before then.

I hope this helps!

Courtney, itison Customer Support, 10:30, 22/04/19

REPLY

Please sign up or sign in to ask a question.

Do you have to book the tour in advance?

Elizabeth, 10:18, 22/04/19

Hi Elizabeth,

Thanks for getting in touch!

I can confirm advanced booking is not required.

I hope this helps!

Courtney, itison Customer Support, 10:31, 22/04/19

REPLY

Please sign up or sign in to ask a question.

I purchased tickets this morning will they b sent to me and do I have to use them before end of June. Do we just go to Balmoral at any date?

Elizabeth, 19:36, 22/04/19

Hi Elizabeth,

Thanks for getting in touch – I’m sorry you can't find your vouchers.

Not to worry - I’ve re-sent them to you by email, and they should be with you in a couple of minutes. You can also view and print your vouchers by heading to https://www.itison.com/my/complete_orders/

I'm happy to let you know that advance booking isn't required for this deal, please print your voucher and bring along with you to avoid disappointment.

I hope this helps!

Gillian, itison Customer Support, 10:27, 23/04/19

REPLY

Please sign up or sign in to ask a question.

Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

What to expect

2 adult tickets (can be used as 1 adult and 1 child)

OR

Family ticket for 2 adults and up to 4 children

Includes access to the grounds, gardens, ballroom in the castle and exhibitions plus audio handset tour

Small print

Voucher is valid Mon 1 Apr 2019 until Sun 30 Jun 2019, 7 days, 10am – 5pm (last admission 4.00pm); subject to availability.

Advance booking is not required.

Multiple voucher purchases permitted; max of 2 per person.

Option 1: two adult tickets or one adult and one child ticket.

Option 2: family ticket includes 2 adults and up to 4 children; children are classed as ages 5 - 16 years and under 5's go free.

Adults are classed as ages 16+.

For audio handset tour a deposit of £5 per handset is required, with a full refund given when the handset is handed in at the Carriage Hall Exhibition at the end of the tour.

Wheelchair accessible with ramped access to all exhibitions. Parking for disabled is available within the grounds. Please drive up to the ticket office and enquire.

Admission charges include parking, access to the formal and vegetable gardens, the exhibitions in the stable area and largest room in the Castle, the ballroom.

The admission charges include the audio handset tour, which is available in English, French, German, Italian, Dutch and Spanish. The audio tour is only available for admissions before 4.00pm.

Please note that all other rooms within the Castle are not available to the public as these are Her Majesty The Queen's private rooms.

The beginning and end period of a voucher’s validity is always the busiest.

Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • Balmoral
  • Balmoral Estates, The Estates Office, Ballater,
    AB35 5TB
  • Tel: 013397 42534
  • Website