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Aberdeen Altens Hotel family break - £69

Souterhead Road, AB12 3LF

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Aberdeen Altens Hotel family break - £69 Aberdeen Altens Hotel family break - £69 Aberdeen Altens Hotel family break - £69 Aberdeen Altens Hotel family break - £69
£69
  • usually £144.00
  • save 59%
  • deals sold
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1, 2 or 4 night stay for a family of four with breakfast and late check-out at the 4* Aberdeen Altens Hotel; named one of the Top 100 Hotels in Scotland at the 2018 Prestige Hotel Awards - save up to 59%

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Questions and answers

Is this deal a available over the valentines weekend thanks ??

Michelle, 11:58, 13/02/20

Hi Michelle,

Thanks for getting in touch!

I can confirm Valentine's weekend isn't excluded from this offer, but please note all dates are subject to availability.

I hope this answers your question!

Courtney, itison Customer Support, 12:19, 13/02/20

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What happens when you have a 12 year old and a 15 year old. Can we not use this “family” offer?

Diane, 19:28, 13/02/20

Hi Diane,

Thanks for getting in touch!

I'm afraid for this deal children are classed as 13 or under only.

I hope this answers your question though.

Gillian, itison Customer Support, 09:03, 14/02/20

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Can this offer be used in Oct

Karen, 10:58, 21/02/20

Hi Karen,

Thanks for getting in touch!

I can confirm this deal is valid until Sun 19 Apr 2020 so will not be accepted in October.

I hope this answers your query though.

Rachael, itison Customer Support, 11:31, 21/02/20

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My children are 12 and 15, I see the conditions are 13 and under, would my 15 year old be considered or how do we get a similar deal?

09:19, 23/02/20

Hi there,

Thanks for getting in touch!

I'm afraid your 15 year old would be considered an adult but you're welcome to contact Aberdeen Altens directly to discuss whether a booking would be possible by calling 01224 379240 and they'll be happy to advise.

I hope this helps!

Jen, itison Customer Support, 11:14, 23/02/20

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Is there availability for March 24th for a two night stay? Also can I use this voucher when there are three in our family not four people?
Thanks
Joanne

Joanne, 11:04, 23/02/20

Hi Joanne,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

To discuss using this voucher for three people, you're welcome to contact the hotel directly on 01224 379240 and they'll be happy to advise.

I hope this helps!

Jen, itison Customer Support, 11:24, 23/02/20

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We are a family of 2 adults and 3 children and 1 infant. Could we pay an upgrade amount and get this deal?

Laura, 14:09, 23/02/20

Hi Laura,

Thanks for getting in touch.

I'm afraid this deal is only for 2 adults and 2 children but you're welcome to contact the hotel to discuss how much it would be for 2 adults, 3 children and 1 infant.

I hope this helps though.

Jen, itison Customer Support, 15:57, 23/02/20

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If I get this can I use it tomorrow Friday the 28th

09:37, 27/02/20

Hi there,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Rachael, itison Customer Support, 09:49, 27/02/20

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Hi, what is escape 808.

William, 14:24, 01/03/20

Hi William,

Thanks for getting in touch.

I'm happy to let you know Escape 808 is an immersive escape room experience suitable for adults and children aged 10 + years. You're welcome to contact Aberdeen Altens directly to discuss the escape room more.

I hope this helps.

Jen, itison Customer Support, 16:56, 01/03/20

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Could two adults use this deal without children

Shaun, 17:53, 09/03/20

Hi there,

Thanks for getting in touch!

I can confirm this deal is valid for two adults and two children, but you're welcome to contact Aberdeen Altens Hotel directly and they'll be happy to discuss the possibility and cost of using this deal for two adults only.

I hope this helps!

Gillian, itison Customer Support, 09:11, 10/03/20

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Hi. What is lockdown is not fullyblifted or availability not on dates required. Will voucher be refunded or validity extended due to covid-19 and uncertainties?

Katrina, 13:15, 04/05/20

Hi there,

Thanks for getting in touch!

I'm happy to let you know this voucher is protected by our itison guarantee. If you can't use your voucher due to the current COVID-19 situation, we'll issue an itison credit to use towards another deal for the next 12 months.

I hope this helps!

Jen, itison Customer Support, 16:24, 04/05/20

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My partner and I would need two rooms for either the 2 or 4 night stay, one for her and her daughter and one for myself and my son, is this possible? Thanks, Roddy

Roddy, 08:19, 20/06/20

Hi Roddy,

Thanks for getting in touch.

I can confirm multiple voucher purchases are permitted and multiple vouchers can be used on consecutive nights, subject to availability.

This deal is for two adults and two children in the same room so multiple vouchers would need to be purchased.

I hope this helps answer your question.

Jen, itison Customer Support, 09:40, 22/06/20

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Hi, can I ask when the hotel is opening again and check if access to the leisure facilities will be restricted. If so is that reflected on the price?

11:46, 25/06/20

Hi there,

Thanks for getting in touch!

All the venues we work with are following government guidelines on reopening but you're welcome to contact the team at Aberdeen Altens directly and they'll be happy to advise.

I hope this helps!

Jen, itison Customer Support, 14:30, 25/06/20

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Is there car parking?

Gwen, 22:38, 12/07/20

Hi Gwen,

Thanks for getting in touch.

If you'd like to discuss the parking facilities available you're welcome to contact the Aberdeen Altens Hotel directly and they'll be happy to advise.

I hope this helps.

Rachael, itison Customer Support, 10:11, 13/07/20

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Hi, I have 3 children under 13 but one of them is a 6 month old baby. Can I still use this deal?

15:50, 03/08/20

Hi there,

Thanks for getting in touch!

I'm happy to let you know a maximum of 2 children aged 13 or under are permitted with this deal.

I hope this helps!

Gillian, itison Customer Support, 16:46, 03/08/20

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If the voucher is bought and the hotel is closed due to lockdown, will full refund be given?
If lockdown is relaxed, would the spa facilities be up and running? Thanks

16:50, 03/08/20

Hi there,

Thanks for getting in touch.

We know things are uncertain at the moment, so we've introduced our itison guarantee. If you can't use a voucher due to Covid-19, we'll issue an itison credit valid for 12 months.

I hope this helps!

Gillian, itison Customer Support, 17:08, 03/08/20

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Hi is the spa facility or swimming pool etc open for use?

Ash, 17:49, 03/08/20

Hi Ash,

Thanks for getting in touch!

All the venues we work with are following government guidelines on reopening their leisure facilities but you're welcome to contact the team at Aberdeen Altens directly and they'll be happy to advise further.

I hope this helps!

Rachael, itison Customer Support, 09:33, 04/08/20

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Hi if I were to buy a voucher, do you have availability for 14th and 15th Oct?

Siobhan, 16:49, 11/08/20

Hi there,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Rachael, itison Customer Support, 17:08, 11/08/20

Reply

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

  • 1, 2 or 4 night stay for two adults & two children with full Scottish breakfast, late check-out and full leisure access

Voucher is valid from Tue 11 Feb 2020 until Sun 22 Nov 2020, valid 7 days; subject to availability.

Advance booking required. Voucher must be booked by Fri 6 Nov 2020 (we don’t want you to miss out!).

Online bookings only.

You risk forfeiting your voucher if you cancel after 2pm on the day of arrival.

Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights; subject to availability.

Check-in 3pm, late check-out 12noon; the option to check-in early instead of check-out late is available; please discuss directly with hotel.

Standard double double room available.

Rooms can be upgraded for a supplementary charge per room per night: premium double double £20; payable directly to hotel.

Stay can be extended by a night for a supplementary charge; subject to availability; please discuss directly with hotel.

Includes access to leisure facilities; please note last entry to the Health & Leisure Club is one hour before closing. Children are permitted to use leisure facilities; under 16’s must be accompanied by an adult. Children are not permitted to use the gym or Jacuzzi. Pool opening hours for under 16s: Mon - Thur, 7am - 7.30pm, Fri - Sun, no restrictions. Please note, leisure facilities may be closed due to Covid-19; please discuss directly with hotel.

Children permitted; max of 2 children aged 13 or under.

Wheelchair access available in hotel; no wheelchair access available in leisure facilities.

No pets permitted.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.