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I see these have 2 pull down single beds. Can you take a child?
Shona, 07:30, 24/06/20
Hi Shona,
Thanks for getting in touch.
I can confirm a maximum of 2 children are permitted and included as part of overall headcount. If coming along with two adults, it's £15 per child.
I hope this helps!
Jen, itison Customer Support, 09:32, 24/06/20
Can this voucher be used in the August holidays say fri 14th of aug for 2 nights?
Katrina, 07:43, 24/06/20
Hi Katrina,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 09:42, 24/06/20
How do you book this once you have the voucher and how do you pay for additional guests
Kelly, 07:48, 24/06/20
Hi Kelly,
Thanks for getting in touch!
Once you've purchased, you'll be given a phone number and email address to get in touch with to make your booking.
You can pay for additional guests when making your booking.
I hope this helps!
Jen, itison Customer Support, 09:41, 24/06/20
Is there a loo in these pods?
08:09, 24/06/20
Hi there,
Thanks for getting in touch!
I can confirm they have a toilet and shower pod situated on site, which has three bathrooms in. Each bathroom has a toilet, basin and shower.
I hope this helps!
Jen, itison Customer Support, 09:39, 24/06/20
If we wish to take 2 children, how do this work? Is there camp beds or can you upgrade to a bigger pod?
Gemma, 08:31, 24/06/20
Hi Shona,
Thanks for getting in touch.
I can confirm a maximum of 2 children are permitted and included as part of overall headcount. If coming along with two adults, it's £15 per child paid directly to Doxford Farm Camping.
I hope this helps!
Jen, itison Customer Support, 09:33, 24/06/20
Are there shower blocks on site?
Mr, 08:50, 24/06/20
Hi there,
Thanks for getting in touch!
I can confirm they have a toilet and shower pod situated on site, which has three bathrooms in. Each bathroom has a toilet, basin and shower.
I hope this helps!
Jen, itison Customer Support, 09:39, 24/06/20
Does it have any heating in case it’s usual Northumberland “baltic and wet” in July ?
Mr, 08:54, 24/06/20
Hi there,
Thanks for getting in touch!
I can confirm the pods are fully insulated but to discuss heating, you're welcome to contact Doxford Farm Camping directly and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 09:38, 24/06/20
Hi. I am really interested in this but we are a family of 5: 2 adults, 3 kids. Is it possible to book two pods for three nights to accommodate all of us? What would this cost?
Thanks.
Claire, 09:04, 24/06/20
Hi Claire,
Thanks for getting in touch.
I can confirm a maximum of 2 children are permitted and included as part of overall headcount. If coming along with two adults, it's £15 per child paid directly to Doxford Farm Camping.
Maximum overall headcount is 4 people per pod.
I hope this helps answer your question though!
Jen, itison Customer Support, 09:34, 24/06/20
Hi
If I can’t get the dates we need is a refund available?
Have tried contacting both numbers for the camping site today but no answer. Worried about purchasing in case our dates aren’t available.
Thanks
Julie
Julie, 09:54, 24/06/20
Hi Julie,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 11:20, 24/06/20
How do I check availability please
10:14, 29/06/20
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 10:37, 29/06/20