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How close to the train station is the hotel situated?
Geraldine, 06:43, 27/12/18
Hi Geraldine,
Thanks for getting in touch!
You can view the whereabouts of The Boat Country Inn and Restaurant by heading to https://bit.ly/2Tgh0SN, and you're welcome to contact them directly, on 01479 831 258, to discuss local transport.
I hope this helps!
Courtney, itison Customer Support, 09:51, 27/12/18
Hi, if i buy this deal can I add my 2 children on. A 4 year old and 1 year old?
09:10, 05/01/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know children up to 12 years are permitted. Room upgrade to a deluxe room (supplementary charge of £20 per room per night) or garden room (supplementary charge of £30 per room per night) required to accommodate children; payable directly to the hotel. Deluxe room can accommodate 1 child, the deluxe garden room can accommodate up to 2 children.
I hope this helps!
Rachael, itison Customer Support, 09:44, 05/01/19
Can you upgrade to a suite using this deal? If so how much extra is it?
13:44, 03/02/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know rooms can be upgraded for a supplementary charge per night. For a deluxe room, this is £20 or a deluxe garden room for £30; payable directly to the hotel.
I hope this helps.
Ruth, itison Customer Support, 14:05, 03/02/19
Sorry that doesn't help. I want to know if I can upgrade to a suite. Thanks
16:39, 03/02/19
Hi there,
Thanks for getting back in touch.
If you'd like to discuss the possibility of upgrading to another room type and the cost involved, you're welcome to give The Boat Country Inn and Restaurant a wee call on 01479 831 258 and they'll be happy to discuss this further.
I hope this helps.
Ruth, itison Customer Support, 16:43, 03/02/19
How do I book this deal up??
Eilidh, 19:12, 07/02/19
Hi Eilidh,
Thanks for getting in touch!
Once you've bought your voucher by selecting By Now on our deal, you'll be sent full instructions for booking your stay in the How To Book section of your voucher.
I hope this helps!
Ruth, itison Customer Support, 08:57, 08/02/19
Is this dog friendly?
Janis, 15:01, 18/02/19
Hi Janis,
Thanks for getting in touch!
I'm happy to let you know pets are permitted for a supplementary charge of £15 per night for one pet and £25 per night for two pets; rooms must also be upgraded to a deluxe garden room to accommodate pets this is a supplementary charge of £30 per night; payable directly to the hotel.
I hope this helps!
Ruth, itison Customer Support, 15:11, 18/02/19
The deal states that the voucher is valid until 31st March, if I buy today do we have to stay by the 31st March?
12:49, 02/03/19
Hi there,
Thanks for getting in touch.
I can confirm this voucher is valid until Sunday 31st March 2019 and this is the last date your stay can take place on, subject to availability.
I hope this helps.
Rachael, itison Customer Support, 14:24, 02/03/19