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When does this deal expire pls
06:46, 28/05/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used until Sunday the 31st of July 2022.
I hope this helps!
Wallis, itison Customer Support, 10:16, 28/05/22
I’ve booked this voucher and want to check that it includes the outdoor heated pool at no extra cost?
08:05, 31/05/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know that the leisure facilities are complimentary for all guests staying overnight.
They are available from 3pm on the day of check-in until 11am on the day of check-out. If you wish to use the facilities outwith these times, a supplement of £10 per person per day will apply; payable directly to the hotel.
I hope this helps!
Caitlin, itison Customer Support, 10:02, 31/05/22
I would like to book this voucher but the nights that I'd like to stay would be a Sunday and a Monday. Is there any way I'd be able to purchase a voucher that would work for this?
Alana, 20:01, 14/06/22
Hi Alana,
Thanks for getting in touch!
I'm happy to let you know multiple vouchers can be used on consecutive nights, and to stay on a Sunday and Monday, you can do this by purchasing a voucher for the Friday-Sunday option, and then for the Monday-Thursday option.
I hope this helps!
Wallis, itison Customer Support, 08:07, 15/06/22
Would love to stay with you. I have a small Maltese dog. Non casting non allergy. Would he be welcome
Heather, 08:38, 17/06/22
Hi Heather,
Thanks for getting in touch!
I'm happy to let you know up to 2 dogs can stay for a supplement of £20; payable directly to Gleddoch Hotel.
I hope this helps!
Caitlin, itison Customer Support, 09:50, 17/06/22
How do we check availability prior to purchasing?
Dianne, 22:05, 21/06/22
Hi Dianne,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Caitlin, itison Customer Support, 09:36, 22/06/22
Can we not check availability prior to purchasing as if available date not available will opt for a different deal?
Dianne, 12:39, 22/06/22
Hi Dianne,
Thanks for getting back in touch.
As this deal is booked online, I'm afraid it isn't possible to check availability with the hotel prior to purchase, as Gleddoch Hotel don't have access to the booking calendar on their side to check.
If you give us a call on 0141 223 8843 though, we'll be happy to look into this for you.
I hope this helps!
Wallis, itison Customer Support, 12:57, 22/06/22
Hi if I’m wanting to book a stay from the Sunday to Monday would this come under the Fri-sun or the mon-Thurs section?
12:56, 27/06/22
Hi there,
Thanks for getting in touch!
If you're looking to stay on a Sunday night, this will fall under the Friday - Sunday category.
I hope this helps!
Courtney, itison Customer Support, 13:59, 27/06/22