1 The Square, Kinloch Rannoch, PH16 5PW
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If we are not allowed to travel due to COVID 19 would expiry date be extended please
bernadette, 09:22, 13/12/20
Hi Bernadette,
Thanks for getting in touch.
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
A business closes or is unable to fulfil your voucher
You’re unable to use your voucher because of travel restrictions or isolating
You’ve gifted a voucher that the recipient is unable to use for the above reasons
You can find out more about itison credit, including terms of use, with our helpful guide to itison credit.
I hope this helps.
Rachael, itison Customer Support, 08:50, 14/12/20
Are twin rooms available for this offer?
susan, 09:37, 13/12/20
Hi Susan,
Thanks for getting in touch!
I can confirm this deal is valid for a luxury room or Munro Suite. For more information, you are welcome to contact Dunalastair Hotel Suites directly on 01882 580 444 and they'll be happy to advise.
I hope this helps.
Rachael, itison Customer Support, 08:48, 14/12/20
If a single person uses this voucher will they get the 7 course dinner both nights?
Don, 13:09, 13/12/20
Hi Don,
Thanks for getting in touch!
I can confirm the 7 course tasting menu is only available with option 3 and 5.
To discuss if you could use this on both night, please contact the team at Dunalastair Hotel directly by calling 01882 580 444 and they'll be happy to discuss.
I hope this helps!
Jen, itison Customer Support, 10:37, 14/12/20
Got this 2nights stay as a present for my son and his wife, when they book is it possible to ensure the get a room with a good view?
14:47, 13/12/20
Hi there,
Thanks for getting in touch!
To check their availability for a room with a view before buying a voucher, please contact Dunalastair Hotel Suites directly on 01882 580 444 and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 10:03, 14/12/20
I would like to gift this but can I get an actual voucher rather than electronic voucher as I do not have a means of printing
Sandra, 09:50, 14/12/20
Hi Sandra,
Thanks for getting in touch!
I'm afraid we're not able to send physical vouchers but you will be able to gift your voucher via email after purchase if printing isn't possible.
I hope this helps!
Rachael, itison Customer Support, 10:05, 14/12/20
Hi I just wondered if this hotel allows small dogs ? I was hope to make a booking for 3 couples but one has a dog and therefore it would need to be pet friendly c
Lauraine, 08:56, 18/12/20
Hi there,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this hotel.
I hope this answers your question though.
Jen, itison Customer Support, 09:33, 18/12/20
Is it Dog Friendly?
Barrie, 03:18, 23/12/20
Hi Barrie,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this hotel.
I hope this answers your question though.
Rachael, itison Customer Support, 07:57, 23/12/20
I have a £117 credit and not sure how to apply to allow me to book Dunalistair.
Amanda, 15:55, 23/12/20
Hi there,
Thanks for getting in touch!
To apply your credit at our checkout, just head to itison.com. Once you’ve found the deal you’d like, select Buy Now. You can then Add a Gift Card or Promo Code after confirming how many vouchers you'd like to buy.
You might find your code comes up automatically and you can select Use This Code. Otherwise, just type it in as it shows on your email and select Enter Code. Your order total will update and you can continue to the payment section.
I hope this helps!
Wallis, itison Customer Support, 16:00, 23/12/20
My credit is not being recognised and I’ve missed my 2 night stay at Dunalistair as now sold out.Please help!
Amanda, 11:26, 24/12/20
Hi there,
Thanks for getting in touch.
I've had a look at your credit and it seems to have already been used in full in an account registered under the name Michael.
I hope this information helps and do take care!
Courtney, itison Customer Support, 12:11, 24/12/20
Hi just wanted to ask if the hotel is closed due to COVID is it possible to get a refund? Many thanks Lori
Lorraine, 10:48, 31/12/20
Hi Lorraine,
Thanks for getting in touch!
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
- A business closes or is unable to fulfil your voucher
- You’re unable to use your voucher because of travel restrictions or isolating
- You’ve gifted a voucher that the recipient is unable to use for the above reasons
You can find out more about itison credit, including terms of use, with our helpful guide to itison credit.
I hope this helps!
Wallis, itison Customer Support, 11:07, 31/12/20
Hi I’m looking to book this for a weekend in March for a birthday. Are bookings being taken for then due to covid?
19:22, 31/01/21
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Dunalastair Hotel Suites directly on 01882 580 444 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 09:19, 01/02/21
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Options 1, 2 & 4: Voucher is valid Sun 31 Oct 2021, 7 days; subject to availability.
Options 3 & 5: Voucher is valid until Sun 31 Oct 2021, Fri - Sun; subject to availability. Excludes Mon - Thur.
Excludes 1 Jan - 31 Mar, Jul, Aug and all bank holidays.
Voucher must be booked by Fri 15 Oct 2021 (we don’t want you to miss out!).
You risk forfeiting your voucher if you cancel within 48 hours of your booking.
Multiple voucher purchases permitted.
Multiple vouchers cannot be used on consecutive nights.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Check-in 3pm, late check-out 12noon.
Overnight stay in luxury room:
- Room only; breakfast can be purchased for an additional supplement of £4.95pp for a continental breakfast and £9.95pp for a cooked breakfast.
Overnight stay in luxury room with dinner:
- Includes a £40 dinner allowance valid in Edina's or The Library. Menus are subject to change. Plus a bottle of Prosecco on arrival. Alcohol cannot be replaced with a soft drink.
Overnight stay in luxury room with 7 course dinner:
- Includes 7 course tasting menu; subject to change.
2 night stay in luxury room with dinner:
- Includes a £40 dinner allowance valid in Edina's or The Library. Menus are subject to change.
2 night stay in Munro Suite:
- Includes cooked breakfast.
- Includes 7 course tasting menu; subject to change. Dinner is for one night only.
- Includes chocolate truffles and a packed lunch each with sandwich, fruit, crisps and a drink.
Options 2 - 4: Includes continental breakfast. Option to upgrade to cooked breakfast for £9.95pp.
Vegetarian, vegan, Halal, dairy free and gluten / wheat free options are available. Please advise hotel when booking.
Max of 2 children permitted at £20 per child per night including breakfast; children are classed between 5 and 14 and under 5s go free.
No pets permitted.
Wheelchair access available.
Advanced booking required or risk forfeiting your voucher.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.