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Does this hotel have spa & pool facilities?
Angela, 11:37, 08/11/19
Hi Angela,
Thanks for getting in touch!
There isn't a spa or pool at this hotel.
I hope this answers your question though!
Gillian, itison Customer Support, 11:53, 08/11/19
How long is voucher valid for
16:05, 01/12/19
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid from Sun 5 Jan 2020 until Tue 31 Mar 2020; 7 days a week; subject to availability.
I hope this helps!
Rachael, itison Customer Support, 17:07, 01/12/19
Do they have available for the 23rd of January?
Kimberley, 11:29, 18/01/20
Hi Kimberley,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Dumfries Arms Hotel directly on 01290 429 230 and they'll be happy to discuss.
I hope this help
Rachael, itison Customer Support, 13:49, 18/01/20
Which type of room is the one in the picture please?
Elena, 11:33, 18/11/19
Hi Elena,
Thanks for getting in touch!
I can confirm these images feature a superior room.
I hope this helps.
Rachael, itison Customer Support, 11:54, 18/11/19
Hi;
What is the price for option 3. Not seeing price on app
Regards
Annmarie
Annmarie, 10:25, 01/12/19
Hi Annmarie,
Thanks for getting in touch!
I can confirm option 3 is £125 for a 2 night stay for two with breakfast, 2-course dinner on the first night and a glass of fizz on arrival at Dumfries Arms Hotel, Ayrshire.
I hope this helps!
Rachael, itison Customer Support, 12:25, 01/12/19
I have just booked and I meant to add in the dinner option can I add it on now ?
Terri, 11:48, 30/01/20
Hi Terri,
Thanks for getting in touch!
I'm afraid there's not a way to exchange or upgrade vouchers, but if you contact our support team on support@itison.com we'll be happy to lend a hand.
I hope this helps!
Courtney, itison Customer Support, 11:56, 30/01/20
Do you pay the hotel for room upgrade when you get there
christinecleary, 19:44, 20/02/20
Hi Christine,
Thanks for getting in touch!
You're welcome to contact Dumfries Arms Hotel directly, on 01290 429 230, to discuss whether supplements are paid at the time of booking or when you arrive for your stay.
I hope this helps!
Courtney, itison Customer Support, 09:15, 21/02/20