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Can I buy it and send voucher to someone
13:07, 31/03/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know you're welcome to email this voucher to someone else as a gift, so they can use it themselves.
I hope this helps!
Gillian, itison Customer Support, 09:34, 01/04/20
Can I send this to my son and daughter in law, in lockdown in Northern Ireland?
13:36, 31/03/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal is available for delivery to Northern Ireland.
I hope this helps!
Gillian, itison Customer Support, 09:50, 01/04/20
Afternoon. Is it possible to buy a voucher and email it to someone else to use?
15:32, 31/03/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know you're welcome to email this voucher to someone else as a gift, so they can use it themselves.
I hope this helps!
Gillian, itison Customer Support, 09:50, 01/04/20
Is there a lactose free option available?
20:44, 31/03/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know you're welcome to email this voucher to someone else as a gift, so they can use it themselves.
I hope this helps!
Gillian, itison Customer Support, 09:35, 01/04/20
If you send the voucher to someone, how does the postage get paid?
Thanks for your help (in advance).
15:26, 01/04/20
Hi there,
Thanks for getting in touch.
I can confirm postage and packaging is paid when the voucher is redeemed on the Iain Burnett Highland Chocolatier site.
I hope this helps.
Jen, itison Customer Support, 10:20, 02/04/20
How fast would you process this?
I am thinking of ordering this as a birthday gift delivered to someone and wanting to get correct day arriving?
Thanks
karen, 17:03, 01/04/20
Hi Karen,
Thanks for getting in touch.
I can confirm maximum delivery is up to 2 working days.
The delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.
I hope this helps.
Jen, itison Customer Support, 10:29, 02/04/20
I previously sent an email re this voucher I purchased for the truffles. I followed all the instructions on how to order but at the payment page I’m still being charged full price.
Elizabeth, 11:08, 02/04/20
Hi Elizabeth,
Thanks for getting in touch!
If you're struggling to use your voucher I'd recommend contacting The Highland Chocolatier directly by visiting https://www.highlandchocolatier.com/contact and they'll be happy to lend a hand.
I hope this helps!
Courtney, itison Customer Support, 14:54, 02/04/20
Looking to buy this but doesn’t give you the option to choose between the 2 flavours
Jason, 12:13, 02/04/20
Hi Jason,
Thanks for getting in touch!
You'll be able to choose your preferred selection when redeeming your voucher on the Iain Burnett Highland Chocolatier site.
I hope this helps!
Courtney, itison Customer Support, 14:53, 02/04/20
Can I send this to tha channel islands
14:53, 02/04/20
Hi there,
Thanks for getting in touch!
You can read more on the delivery options available by visiting https://www.highlandchocolatier.com/delivery-W21page-8.
I hope this helps!
Courtney, itison Customer Support, 15:13, 02/04/20
I want to send to each of my 3 sons and spouses in England, as a wee treat. 2 are key workers, in nhs, other is a chocolate connoisseur in lockdown. There’s a gluten free doctor in there! Can you do a 5 gluten free and 5 not, for one of my 3 orders? Xx
maggie, 19:17, 02/04/20
Hi Maggie,
Thanks for getting in touch!
I can confirm gluten/wheat free options are available and you'll be able to select your preferred boxes by following the link on your voucher after purchase.
I hope this helps!
Rachael, itison Customer Support, 10:27, 03/04/20
hi, would it be at all possible to get a mixed flight of dark and milk chocs?? thanks!
morag, 13:20, 03/04/20
Hi Morag,
Thanks for getting in touch!
You'll be able to choose your preferred selection when redeeming your voucher on the Iain Burnett Highland Chocolatier site.
I hope this helps!
Gillian, itison Customer Support, 10:21, 06/04/20
Wanted to buy as a gift . It went straight to payment . Can I add delivery address and gift message after this part of the transaction ?
Ruth, 14:01, 22/04/20
Hi Ruth,
Thanks for getting in touch!
I'm happy to let you know you'll be able to redeem your voucher online and add delivery details immediately after buying your voucher by selecting 'book online now'.
I hope this helps!
Gillian, itison Customer Support, 15:57, 22/04/20
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Voucher is valid until Thur 30 Jul 2020; subject to availability.
Orders must be placed by Thur 30 Jul 2020. Orders placed after Thur 30 Jul 2020 cannot be processed.
Delivery date must be on or before 31 Jul 2020.
Multiple voucher purchases permitted; max of 10 vouchers per person.
P&P £5.95 per box.
Maximum delivery: up to 2 working days.
Vouchers cannot be used in conjunction with any other discount or offer.
Includes a tasting flight of 10 chocolates and 2 tasting mats, choose from: Dark Chocolate Velvet & Fruits or Milk Velvet & Caramels.
Includes a link to download the audio guide.
Vegetarian and gluten/wheat free options available.
Voucher cannot be redeemed in-store.
We hope you’re delighted with your order, however if for any reason you are not fully satisfied we’re happy to offer a full refund within 14 days of receipt of your goods.
In the event of goods being returned, you will be required to arrange and pay for the return of the items. We will refund the voucher cost within 14 days of receiving your returned goods.
The delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.
Images used for illustrative purposes only.
This item is non-refundable and we encourage you to check your goods upon receipt.
The delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.
Images used for illustrative purposes only.