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Is it 5 chocolates each or 5 per couple?
Emily, 10:50, 11/11/20
Hi Emily,
Thanks for getting in touch!
I can confirm 1 voucher is for two audio guided chocolate tastings, which include 5 chocolates each.
I hope this helps!
Rachael, itison Customer Support, 11:25, 11/11/20
Hi, is it possible to pay extra and have a third person? We are a family of 3. Thanks, Kerry
kerry, 20:45, 22/11/20
Hi Kerry,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Iain Burnett Highland Chocolatier directly on 01887 840775 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 09:15, 23/11/20
Morning. Can we have a refund if lockdown makes if difficult to use our voucher?
ian, 07:33, 22/12/20
Hi Ian,
Thanks for getting in touch!
You can find out more about our Covid-19 guarantee by heading to https://www.itison.com/guarantee.
I hope this helps!
Gillian, itison Customer Support, 08:44, 22/12/20
Whilst the voucher is for 2 people, could 2 adults and a child (3yr old) attend (and pay any extra cost separately at the time for the child? Thanks, Allan
Allan, 18:14, 03/03/21
Hi Allan,
Thanks for getting in touch!
I'm afraid this deal is suitable for ages 10+ only.
I hope this answers your question though.
Wallis, itison Customer Support, 08:52, 04/03/21
Hi Iain
There are conflicting dates in your offer one says valid to end of Jan - March the other says under small print valid Jan until 2 July 2021 which is correct!
Eleanor, 10:58, 05/03/21
Hi Eleanor,
Thanks for getting in touch!
I'm happy to confirm this offer is valid until Fri 2 Jul 2021, and can be used 7 days a week, 10am - 2.30pm; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 14:36, 05/03/21
Hi this is apparently an at home tasting experience but don’t see that noted anywhere?
12:53, 18/03/21
Hi there,
Thanks for getting in touch.
I'm happy to confirm we have two deals on for Iain Burnett Highland Chocolatier, and this deal is for the tasting experience at the venue.
Your can view their at-home deal by heading to https://www.itison.com/Aberdeen/deals/award-winning-at-home-chocolate-tasting-2.
I hope this helps!
Wallis, itison Customer Support, 12:56, 18/03/21
Is this the chocolate tasting that you get sent to your house or is it only at the venue?
Jennifer, 23:42, 15/04/21
Hi Jennifer,
Thanks for getting in touch!
I can confirm this experience is available at the venue, and not for home delivery.
I hope this helps!
Courtney, itison Customer Support, 08:28, 16/04/21
This states can be used until March 2021!
Su, 12:35, 01/05/21
Hi Su,
Thanks for getting in touch!
I’m sorry for the trouble here - it looks like the title of this deal hadn't been amended after the expiration date was extended, but I'm happy to let you know this voucher can be used until Friday 2nd of July.
I hope this helps!
Wallis, itison Customer Support, 14:39, 03/05/21