Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Is this just a discount on a stay or is it an actual stay over night ?
09:50, 29/11/22
Hi there,
Thanks for getting in touch!
I can confirm this offer is £59.00 for an overnight stay for two with welcome drinks & late check-out. You can use your voucher for this stay until Tue 28 Feb 2023, Sun - Thu; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 09:53, 29/11/22
When purchasing a voucher how is it then redeemed on the hotel’s website? And how does that work with Saturday bookings?
Jodie, 16:16, 03/01/23
Hi Jodie,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
I'm happy to confirm this particular deal is valid until Friday 31st March 2023, 7 days; subject to availability.
I hope this helps!
Lucy, itison Customer Support, 16:38, 03/01/23
Hi can you tell me when you purchase this how do you add the £25.00 for a Saturday day. Thanks
23:38, 17/01/23
Hi there,
Thanks for getting in touch!
I'm happy to let you know the £25 supplement for Fridays and Saturdays is payable directly to the hotel at the time of your stay.
I hope this helps!
Wallis, itison Customer Support, 08:38, 18/01/23