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When it says when it’s valid from do you mean March 2019. Not March 2018 ?
12:39, 27/11/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know the small print of this deal has now been updated and I can confirm this voucher is valid from Monday 26th November 2018 until Sunday 31st March 2019.
I hope this helps!
Rachael, itison Customer Support, 14:22, 27/11/18
Does the second night option include breakfast and dinner?
Gerald, 12:00, 09/12/18
Hi there,
Thanks for getting in touch!
I'm happy to confirm Option 3 for this deal includes a 2-night stay for two with canapes, a glass of wine, 2-course dinner on the first night and breakfast both mornings.
I hope this helps!
Courtney, itison Customer Support, 12:30, 09/12/18
Hi,
I am looking to get the dinner option but one would need a gluten free diet can this be included?
Thanks
19:27, 09/12/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know gluten-free options are available. Please advise the hotel of your requirements when booking.
I hope this helps!
Courtney, itison Customer Support, 09:13, 10/12/18
Are there any accessible rooms available, and would my impeccably behaved dog be welcome?
Christine, 00:05, 27/12/18
Hi Christine,
Thanks for getting in touch!
Barony Castle have advised accessible rooms are available and a max of 1 dog is permitted at a supplementary charge of £15 per night; limited number of pet-friendly rooms and subject to availability.
I hope this helps!
Courtney, itison Customer Support, 09:46, 27/12/18
I would like to stay on 3 January but before I buy the voucher can I check this?
Shona, 11:47, 27/12/18
Hi Shona,
Thanks for getting in touch!
You'll be able to check availability and book online immediately after buying your voucher.
I hope this helps!
Gillian, itison Customer Support, 11:58, 27/12/18
Can this be used this Sunday and Monday
Lisa, 12:13, 28/12/18
Hi Lisa,
Thanks for getting in touch!
I'm afraid this voucher excludes the 29th and 31st December.
I hope this answers your question though!
Gillian, itison Customer Support, 13:05, 28/12/18
The option to purchase this deal is not there for some reason?
Angeline, 15:36, 28/12/18
Hi there,
Thanks for getting in touch!
I'm afraid this deal has sold out, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar voucher will pop up soon!
Gillian, itison Customer Support, 16:27, 28/12/18