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Brooks Hotel stay, Edinburgh West End

70-72 Grove Street, EH3 8AP

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Brooks Hotel stay, Edinburgh West End Brooks Hotel stay, Edinburgh West End Brooks Hotel stay, Edinburgh West End Brooks Hotel stay, Edinburgh West End Brooks Hotel stay, Edinburgh West End Brooks Hotel stay, Edinburgh West End Brooks Hotel stay, Edinburgh West End
£89
  • usually £165.00
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1 or 2 nights with Prosecco & afternoon tea at Brooks Hotel, Edinburgh West End; on a cobbled street surrounded by stunning Georgian architecture, unique bars, restaurants and an eclectic mix of stylish boutiques, big brands & independent retailers

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Questions and answers

I want to make a booking for October however if I do and then find the Hotel has no availability how do I get a refund?

Drew, 14:11, 25/09/20

Hi Drew,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Brooks Hotel directly on 0131 228 2323 and they'll be happy to discuss.

I hope this helps!

Rachael, itison Customer Support, 14:51, 25/09/20

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Are there gluten free options available?

19:32, 13/03/21

Hi there,

Thanks for getting in touch!

You're welcome to contact Brooks Hotel directly, by visiting https://www.brooksedinburgh.com/contact-us/, to discuss any dietary requirements.

I hope this helps!

Courtney, itison Customer Support, 08:55, 15/03/21

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It says one child allowed per room. Are you allowed a child and baby?

07:32, 25/03/21

Hi there,

Thanks for getting in touch!

I'm afraid a maximum of 1 child/infant/baby can stay per room on this deal.

I hope this answers your question though!

Gillian, itison Customer Support, 08:29, 25/03/21

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Good Evening. If I am reading this correctly. To stay on a Saturday night us an extra £70 ?

Thanks Alison

alison, 21:35, 07/05/21

Hi Alison,

Thanks for getting in touch!

I can confirm a supplementary charge of £40 is required for Saturday stays, and an additional £30 for stays between 1st May - 30th September; payable directly to the hotel.

I hope this answers your question.

Courtney, itison Customer Support, 09:45, 10/05/21

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The dates are showing 2020, is this to be updated?

Susan, 22:06, 08/05/21

Hi Susan,

Thanks for getting in touch.

I can confirm this voucher is valid until Thu 30 Dec 2021, 7 days a week; subject to availability.

I hope this helps.

Rachael, itison Customer Support, 09:30, 10/05/21

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Is this hotel available on Friday the 6th august ?

Jamie, 20:54, 03/06/21

Hi Jamie,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Brooks Hotel directly on 0131 228 2323 and they'll be happy to discuss.

I hope this helps!

Wallis, itison Customer Support, 08:34, 04/06/21

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Hi, do you have free onsite parking?

Michelle, 22:34, 06/06/21

Hi Michelle,

Thanks for getting in touch!

To check parking availability before buying a voucher, please contact Brooks Hotel directly on 0131 228 2323 and they'll be happy to discuss.

I hope this helps!

Wallis, itison Customer Support, 09:35, 07/06/21

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Can I check availability before purchasing voucher

WILLIAM, 21:27, 14/06/21

Hi William,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Brooks Hotel directly on 0131 228 2323 and they'll be happy to discuss.

I hope this helps!

Courtney, itison Customer Support, 09:11, 15/06/21

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When does this offer end??

Is the breakfast in room a continental breakfast or is there a choice??

01:50, 21/06/21

Hi there,

Thanks for getting in touch!

I’m happy to let you know this voucher can be used until Thursday the 30th of December 2021.

Due to social distancing rules breakfast will be served in a picnic breakfast basket to your room between 8am - 10am.

To check their availability before buying a voucher, please contact Brooks Hotel directly on 0131 228 2323 and they'll be happy to discuss.

I hope this helps!

Wallis, itison Customer Support, 09:41, 21/06/21

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Is breakfast served in the dinning room?Some hotels are leaving it in a brown bag at your bedroom door because of COVID.

Jessie

Jessie, 15:20, 03/07/21

Hi Jessie,

Thanks for getting in touch!

You're welcome to contact Brooks Hotel directly, on 0131 228 2323, to discuss where breakfast is served.

I hope this helps!

Courtney, itison Customer Support, 09:29, 05/07/21

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How do I know what dates are available?

15:50, 25/07/21

Hi there,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Brooks Hotel directly on 0131 228 2323 and they'll be happy to discuss.

I hope this helps!

Jen, itison Customer Support, 10:28, 26/07/21

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Is there free parking?

Suzanne, 12:47, 01/08/21

Hi Suzanne,

Thanks for getting in touch!

To check parking availability before buying a voucher, please contact Brooks Hotel directly on 0131 228 2323 and they'll be happy to discuss.

I hope this helps!

Wallis, itison Customer Support, 10:05, 02/08/21

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How do I find available dates?

Margot, 18:58, 11/08/21

Hi Margot,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Brooks Hotel directly on 0131 228 2323 and they'll be happy to discuss.

I hope this helps!

Courtney, itison Customer Support, 07:57, 12/08/21

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Hi there - the number below for Brooks Hotel, rings out and then gives out a message saying - "Sorry the party call minder belonging to 01313142676 is full and cant accept any more messages. Please try again later - goodbye". How can I get in touch with this hotel please? Thanks.

16:23, 12/08/21

Hi there,

Thanks for getting in touch!

You're welcome to contact Brooks Hotel directly, by visiting https://www.brooksedinburgh.com/contact-us/

I hope this helps!

Rachael, itison Customer Support, 17:10, 12/08/21

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Hi there - the number below for Brooks Hotel, rings out and then gives out a message saying - "Sorry the party call minder belonging to 01313142676 is full and cant accept any more messages. Please try again later - goodbye". How can I get in touch with this hotel please? Thanks.

16:23, 12/08/21

Hi there,

Thanks for getting in touch!

You're welcome to contact Brooks Hotel directly, by visiting https://www.brooksedinburgh.com/contact-us/

I hope this helps!

Rachael, itison Customer Support, 17:11, 12/08/21

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Hi, do you have any availability for the 27th November for 2 nights and 2 rooms (2 people in a room)
Thanks
Anthony

Anthony, 17:01, 12/08/21

Hi Anthony,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Brooks Hotel directly on 0131 228 2323 and they'll be happy to discuss.

I hope this helps!

Rachael, itison Customer Support, 17:08, 12/08/21

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Is my voucher valid for the 6th and 7th November at the brooks hotel edinburgh
Voucher number

George, 17:49, 06/09/21

Hi George,

Thanks for getting in touch!

I can see your voucher was cancelled and refunded yesterday following a refund request made last week.

I hope this answers your query!

Wallis, itison Customer Support, 08:17, 07/09/21

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I cant get in touch with the hotel , I’ve been trying for days

17:40, 22/09/21

Hi there,

Thanks for getting in touch!

I'm sorry to hear you can't get in touch but to discuss your voucher, please contact our Customer Support team at support@itison.com and they'll be happy to advise.

I hope this helps!

Jen, itison Customer Support, 09:08, 23/09/21

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Hi I have just received notification that a break I was due to go on tomorrow for my birthday to Glenndoch hotel has been cancelled.

I am looking for something special at short notice in its place. Is this deal available to use tomorrow?

Nicola, 08:30, 18/10/21

Hi Nicola,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Brooks Hotel directly on 0131 228 2323 and they'll be happy to discuss.

I hope this helps!

Hannah, itison Customer Support, 10:08, 18/10/21

Reply

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

  • 1 or 2 night stay for two with a bottle of Prosecco on arrival, afternoon tea, breakfast served in your room plus late check-out

Voucher is valid from Mon 21 Sep 2020 until Thu 30 Dec 2021, 7 days; subject to availability.

Excludes 30 Dec 2020 - 25 Apr and 24-26 Dec 2021.

A supplementary charge of £20 is required for Friday stays and £40 for Saturday stays and £30 for stays on 1 May - 30 Sep; payable directly to hotel. 

Voucher must be booked by Tue 30 Nov 2021 (we don’t want you to miss out!). 

You risk forfeiting your voucher if you cancel within 14 days of your booking.

Multiple voucher purchases permitted.

Multiple vouchers cannot be used on consecutive nights. 

Check-in 2pm, late check-out 12.30pm.

Standard double or twin room available.

Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.

Please note due to social distancing rules breakfast will be served in a picnic breakfast basket to your room between 8am - 10am.

Includes afternoon tea served in the guest lounge - reservation made at time of booking. 

Includes bottle of Prosecco on arrival; alcohol cannot be replaced with a soft drink.

Max 1 child permitted per room. Babies; classed as aged under 2 stay free with cots provided, children up to 14 years require a supplementary charge of £20 per child including breakfast; please discuss with and pay directly to hotel

No pets permitted.

No wheelchair access available.

Advanced booking required or risk forfeiting your voucher.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.