Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Why does the advert say the location is in
East Lothian?
Diane, 02:27, 11/12/18
Hi Diane,
Thanks for getting in touch!
I'm happy to confirm Broxmouth Park is located in Dunbar, East Lothian.
I hope this helps!
Ruth, itison Customer Support, 09:59, 11/12/18
Hi is this available for the 13th Jan?
16:31, 06/01/19
Hi there,
Thank for getting in touch!
To check their availability before buying a voucher, please contact Broxmouth Park directly on 01368 862 225 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 16:42, 06/01/19
Can this deal be used at a weekend thank u
11:42, 11/12/18
Hi there,
Thank for getting in touch!
I'm happy to let you know this voucher is valid to use 7 days a week; subject to availability.
I hope this helps!
Ruth, itison Customer Support, 11:54, 11/12/18
I’m looking to book this for my partners birthday, can you tell me what dates are available in January please? Looking between 23-26th for one night
judith, 04:22, 12/12/18
Hi Judith,
Thank for getting in touch!
To check their availability before buying a voucher, please contact Broxmouth Park directly on 01368 862 225 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:29, 12/12/18
What’s the cost for the 2 nights please
15:29, 12/12/18
Hi there,
Thanks for getting in touch!
I'm happy to confirm voucher option 2 is £264 for a 2 night stay for two in a self-catering lodge with a bottle of Prosecco to share.
I hope this helps!
Ruth, itison Customer Support, 15:46, 12/12/18
Hi, if you buy a voucher do you have up to 14 days for a full refund? I’m looking to buy as a gift but if it’s not suitable I may need to return?
09:38, 15/12/18
Hi there,
Thanks for getting in touch!
I'm happy to confirm we do offer a 14 day refund period.
I hope this helps!
Gillian, itison Customer Support, 11:12, 16/12/18
Any lodges big enough for 6 people?
Lorraine, 10:05, 01/01/19
Hi Lorraine,
Thanks for getting in touch!
These lodges are for two people only.
I hope this helps!
Gillian, itison Customer Support, 10:14, 03/01/19
Hi, when is the next weekend availability?
Rebecca, 13:44, 08/01/19
Hi Rebecca,
Thank for getting in touch!
To check their availability before buying a voucher, please contact Broxmouth Park directly on 01368 862 225 and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 17:17, 08/01/19
If I buy 2 nights is it available for 27th and 28th of jan?
20:45, 10/01/19
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Broxmouth Park directly on 01368 862 225and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 08:57, 11/01/19
Can’t find it on tripadvisor to read reviews ?
22:01, 10/01/19
Hi there,
Thanks for getting in touch!
Not every venue can be found on TripAdvisor, but you could try a google search to find reviews on alternative websites.
I hope this helps.
Courtney, itison Customer Support, 09:15, 11/01/19
How much is the stay for 2 nights thanks
Michelle, 21:32, 13/01/19
Hi Michelle,
Thanks for getting in touch!
The two night stay voucher is £264.
I hope this helps!
Gillian, itison Customer Support, 08:51, 14/01/19
I would like to check availability for Friday 22nd and Saturday 23rd March if not just one night would be great thank you
15:05, 26/02/19
Hi there,
Thanks for getting in touch!
I'm afraid this deal has ended, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Courtney, itison Customer Support, 15:16, 26/02/19
Is there an oven and hob at lodge?
16:04, 15/02/20
Hi there,
Thanks for getting in touch!
I'm afraid this is an older deal which has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Courtney, itison Customer Support, 16:14, 15/02/20