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Morning, can you advise if children can be included in the rooms or are there supplements for any family rooms? Thanks
07:41, 17/06/21
Hi there,
Thanks for getting in touch!
I'm happy to let you know up to 2 children aged 14 and under can stay. Please note this requires a supplement of £30 per room for a family room supplement. Breakfast is included, and all other meals are charged as taken.
I hope this helps!
Wallis, itison Customer Support, 12:20, 17/06/21
What availability is there How long is it valid for.
Karen, 09:57, 03/07/21
Hi Karen,
Thanks for getting in touch!
This voucher can be used until Tuesday 31st August 2021, subject to the valid dates and availability.
You'll be able to check availability and make a booking by email immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 10:57, 03/07/21
morning,
can kids be added? our daughter is 9
Craig, 09:29, 17/06/21
Hi Craig,
Thanks for getting in touch!
I'm happy to let you know up to 2 children aged 14 and under can stay. Please note this requires a supplement of £30 per room for a family room supplement. Breakfast is included, and all other meals are charged as taken.
I hope this helps!
Wallis, itison Customer Support, 12:21, 17/06/21
Can we bring 2 dogs with us (well-behaved - aged 1 year and 2 years) ? ??
Renee, 09:57, 17/06/21
Hi Renee,
Thanks for getting in touch!
I can confirm a maximum of 2 dogs are permitted per room for a supplementary charge of £10 per dog per night.
I hope this helps!
Jen, itison Customer Support, 10:28, 17/06/21
I was about to book this hotel but it doesn't show any date choices,
17:32, 17/06/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking by email immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:54, 18/06/21
i only want to buy this if the dates that i can use this are available , where can i find this information on the availability dates ? thanks
08:44, 01/07/21
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Highlander Hotel directly on 01540 673 341 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 09:16, 01/07/21
Our son is 10weeks old would we still need to pay the additional £30 for the family as we will be using our own travel cot
20:11, 15/07/21
Hi there,
Thanks for getting in touch!
I'm happy to let you know up to 2 children aged 14 and under can stay with this deal. Please note this requires a supplement of £30 per room for a family room supplement. Breakfast is included, and all other meals are charged as taken.
If you'd like to discuss this further, please contact The Highlander Hotel directly on 01540 673 341 and they'll be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 08:08, 16/07/21