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Hi,
I've tried twice to buy this voucher.
Both time it has only got as far as the bank stage
Thanks
Diane
Diane, 11:40, 11/08/22
Hi Diane,
Thanks for getting in touch, although I’m really sorry you’re having trouble placing your order.
I’ve had a look and I'm afraid your recent order attempt failed at the 3D Secure stage, which is sadly controlled by your bank. We sometimes find though that the problem isn't actually down to your bank, and it's instead a compatibility issue with your browser or device.
If you're still looking to order this deal, I’d suggest trying again on another computer or device. You’ll know straight away if the transaction goes through as you’ll see a page confirming your order has been successful
I hope this helps.
Fiona, itison Customer Support, 12:23, 11/08/22
Can you not come more than 2 nights at that price
17:44, 25/09/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know a stay can be extended by a night for a supplementary charge. Please contact The Highlander Hotel directly on 01540 673 341 and they'll be happy to discuss. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Caitlin, itison Customer Support, 09:48, 26/09/22
Is there any entertainment on in the hotel..??
15:25, 03/02/23
Hi there,
Thanks for getting in touch!
To discuss the possibility of entertainment, please contact The Highlander Hotel directly on 01540 673 341 and they'll be happy to discuss.
I hope this helps!
Caitlin, itison Customer Support, 15:57, 03/02/23