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Hi I would love to use this deal and lots of others but they are all for 2 people. It's fine if it's just for a meal but I was widowed 2 years ago & can't often get someone to share an overnight or trip away. Can I buy a deal & just go alone? Thanks
13:57, 05/05/19
Hi there,
Thanks for getting in touch.
While most of our getaway deals are for 2 people, many hotels are happy to accept our vouchers for a sole traveller, although no further discount would be applicable. It's always worth checking with the individual venue before buying a voucher, though, as some may be able to offer you a better deal directly for single occupancy.
You're welcome to call Ernespie House Hotel directly on 01556 509 096 to check ahead of buying a voucher.
I hope this helps!
Wallis, itison Customer Support, 09:23, 06/05/19
I have bought a voucher and been told by hotel that all it is on deals have been sold. This was after the third time of phoning. Should this not be taken off this now? I have asked for a refund.
14:49, 05/05/19
Hi there,
Thanks for getting in touch!
I'm sorry you haven't been able to book a suitable date so far. I've been in touch with the team at Ernespie House Hotel who have confirmed there are still a number of rooms available across the validity period of the voucher, subject to availability.
I hope this answers your question.
Wallis, itison Customer Support, 10:47, 06/05/19
Do I have to pay extra to take my son of 4 months?
Sarah-Jane, 13:44, 06/05/19
Hi Sarah-Jane,
Thanks for getting in touch!
To discuss the possibility and cost of staying with an infant, please contact Ernespie House Hotel directly on 01556 509 096 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 14:15, 06/05/19