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If I want to do a race route for 2 teams, so 2 couples, girls v boys (4adults) how many deals do I need to buy?
Laura, 16:50, 06/05/19
Hi Laura,
Thanks for getting in touch!
I'm happy to let you know the race route deal is valid for 2 people, so you'll need two vouchers for 4 people.
I hope this helps!
Wallis, itison Customer Support, 17:27, 06/05/19
Hello
I’d like to buy this to do in July but it states value for 7 days. Do I have to buy it beater the time?
Thanks
Shahneela
Shahneela, 13:10, 27/05/19
Apologies typo error should read nearer the time. Also for a group of 5 people do I purchase option 1?
Shahneela, 13:13, 27/05/19
Hi Shahneela,
Thanks for getting in touch!
I'm really sorry for any confusion, but I can confirm this voucher is valid until Thur 31 Oct 2019, and can be used 7 days a week; subject to availability. Each voucher is valid for two people.
Once you've bought your voucher you'll be taken to The Great Game's website where you can choose your preferred location.
I hope this helps!
Courtney, itison Customer Support, 13:36, 27/05/19
Also it doesn’t give an option as to which location to chose.
Shahneela, 13:16, 27/05/19
Hi Shahneela,
Thanks for getting in touch!
I'm really sorry for any confusion, but I can confirm this voucher is valid until Thur 31 Oct 2019, and can be used 7 days a week; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 13:30, 27/05/19
Is this available in Manchester ?
Heather, 14:41, 01/06/19
Hi Heather,
Thanks for getting in touch!
I'm happy to let you know both options for this deal can be used in Manchester.
I hope this helps!
Courtney, itison Customer Support, 16:45, 01/06/19
Hello,
I received one of these vouchers for my birthday for 2 people. Can I buy another 2 to extend to a group of Are the maps all different leading to different locations with discount for different locations too?
Tammy
Tammy-louise, 10:17, 24/06/19
Hi Tammy,
Thanks for getting in touch!
I can confirm both options are still available to buy, so you're welcome to buy another voucher to cover your group of 4 people.
If you'd like to see more on the routes available you're welcome to visit https://ggtreasurehunts.com/.
I hope this helps!
Courtney, itison Customer Support, 10:29, 24/06/19
Hi there,
I would like to do both the Glasgow hunt and an Edinburgh hunt with my partner. If I buy 2 (quantity) can I use them on different days at different cities? Or should I make 2 different purchases?
Cheers,
Sean
Seany, 13:27, 29/06/19
Hi Sean,
Thanks for getting in touch!
I'm happy to confirm, multiple voucher purchases are permitted and after purchasing, you will be able to order your maps for the two separate cities.
I hope this answers your question!
Jen, itison Customer Support, 13:37, 30/06/19
I would like to buy a treasure hunt for 2 adults and a 13 year old - do I need to buy 2 X 2 vouchers? Also, would like to order the map, compass etc, is this paid for separately? Thanks
08:05, 16/07/19
Hi there,
Thanks for getting in touch!
Our voucher is valid for a treasure hunt for two people only.
A hard copy of the treasure map is available for a supplementary charge of £1.99 for postage; payable directly to The Great Game. Includes; treasure map with clues and answers, prize envelope with completion letter, extra puzzles and local area map with guide, compass, clipboard & pen.
I hope this helps!
Courtney, itison Customer Support, 08:12, 16/07/19
Hi I would like to buy for 2 adults and 2 children (one under 10). What do I select?
Kelly, 11:05, 16/07/19
Hi Kelly,
Thanks for getting in touch!
Our voucher is valid for a treasure hunt for two people only but multipe voucher purchases are permitted.
I hope this helps!
Jen, itison Customer Support, 11:35, 16/07/19
Hi, I am thinking of buying this for my friend and I, my daughter is 10, will I need to buy a separate ticket for her, also if I bought it today, would I be able to use it tomorrow?
Thanks Karyn.
Karyn, 17:15, 29/07/19
Hi Karyn,
Thanks for getting in touch!
I can confirm this deal is suitable for all ages and under 10s go free; recommended for ages 11+.
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 17:22, 29/07/19