Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Hello. Is there an option to add the matched wine tasting and how much would that be? Thanks!
Karen, 12:45, 30/11/22
Hi Karen,
Thanks for getting in touch!
I'm afraid this deal only includes a 6 course tasting menu for two.
You're welcome to contact Dean Banks at The Pompadour directly to discuss the possibility and cost of upgrading your voucher and they'll be happy to advise. Just make sure to mention you'll be using an itison voucher.
I hope this helps!
Lucy, itison Customer Support, 14:59, 30/11/22
I’m a it possible to have a pescatarian option ?
Jane, 13:33, 30/11/22
Hi Jane,
Thanks for getting in touch!
I'm happy to let you know vegetarian options are available. Please advise restaurant at time of booking.
I hope this helps!
Lucy, itison Customer Support, 15:00, 30/11/22
Is the exclusion date Saturday 18th February abs bot Sat 14th as printed? My birthday is 17th so would be buying for that.
10:15, 17/12/22
Hi there,
Thanks for getting in touch.
I'm afraid this particular deal excludes Saturdays. I can confirm the deal is valid to use Wednesday - Fridays and Sundays 5pm - 6.45pm; subject to availability.
I hope this answers your question though,
Lucy, itison Customer Support, 10:39, 17/12/22
Hi, are you able to pay a supplement and use the voucher on a Saturday? Due to my husband’s work/training/other commitments, we’re struggling with the allowed days/dates.
Thanks,
Nicola
17:15, 26/12/22
Hi Nicola,
Thanks for getting in touch.
I can confirm this offer excludes Saturdays, so vouchers can't be used on these days.
I hope this answers your question, though.
Courtney, itison Customer Support, 18:22, 26/12/22
Could you send link for booking this deal please. I have been given a printed voucher as a gift so am unable to access link to book. Thank you
14:05, 28/12/22
Hi there,
Thanks for getting in touch!
Please contact support@itison.com with your voucher code and we'd be happy to help.
Thanks in advance,
Lucy, itison Customer Support, 14:34, 28/12/22