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Hi there, I was wondering if this voucher would be able to used by 3 people only but by purchasing 2 vouchers and booking together? So getting the food and drink for 4 people but only 3 attending if that makes sense?
Megan, 14:45, 25/02/19
Hi Megan,
Thanks for getting in touch!
I'm happy to let you know you're welcome to use a maximum of 2 vouchers per booking; subject to availability and you're welcome to split this amongst 3 people rather than 4.
I hope this helps!
Ruth, itison Customer Support, 14:58, 25/02/19
I've just tried to book on Sunday 31st March and they are doing a special mothers day tea which we cannot use this voucher for. This isn't listed on the excluded dates. Can you help please.
15:26, 09/03/19
Hi there,
Thanks for getting in touch.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 16:35, 09/03/19
Hi I am still waiting for a reply to my query to this deal and I notice the voucher had to be booked by the 19th. Is this deal still on? As I’d like to go Thursday.
Carey, 17:28, 22/04/19
Hi Carey,
Thanks for getting in touch!
I'm really sorry you've not heard back yet, I'm afraid I can't seem to see any queries from your registered email address. I understand you may have used an alternative email address, but I'd recommend emailing support@itison.com and we'll look to help where we can.
I'm afraid this particular deal has ended, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar offer will pop up soon!
I hope this helps.
Courtney, itison Customer Support, 17:32, 22/04/19