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Would the deal guarantee a room with a view of the bridges and RiverbForth
14:30, 29/06/20
Hi there,
Thanks for getting in touch!
I can confirm a king guest room or twin room is available with this deal.
Rooms can be upgraded for a supplementary charge per room per night; please discuss directly with the hotel.
To check their availability before buying a voucher, please contact DoubleTree by Hilton Edinburgh directly and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 14:37, 29/06/20
Hi
Is there any availability for next Saturday and if I book through yourselves, how do I find that out?
Thanks
Rachel, 15:53, 10/07/20
Hi Rachel,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact DoubleTree by Hilton Edinburgh – Queensferry Crossing directly and they'll be happy to discuss. Once you've bought this deal you'll receive a unique voucher with instructions on how to book.
I hope this helps!
Courtney, itison Customer Support, 16:00, 10/07/20
Hi there my name is jade Mcbride and I am interested in this deal. Amazing price and value for money. Can you tell me how I check our the restaurants dining menu please? I have tried going onto their website but can not find a menu. Thanks so much in advance.
Jade mcbride
Jade, 23:08, 11/07/20
Hi Jade,
Thanks for getting in touch!
It seems DoubleTree by Hilton Edinburgh doesn't offer a preview of their menu online at the moment, so I'd recommend contacting the hotel directly and they'll be able to advise.
I hope this helps!
Courtney, itison Customer Support, 09:55, 13/07/20
Can I book certain days
20:25, 16/07/20
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid from Wednesday 15th July 2020 until Wednesday 30th December 2020 and can be used 7 days a week, subject to availability.
I hope this hepls!
Jen, itison Customer Support, 09:23, 17/07/20
Is it dog friendly
janet, 11:23, 01/08/20
Hi Janet,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this hotel.
I hope this answers your question though.
Wallis, itison Customer Support, 11:43, 01/08/20
Hi is this offer available for tomorrow
Thanks
23:03, 14/08/20
Hi there,
Thanks for getting in touch!
I can confirm vouchers must be booked at least 72 hours in advance but to check their availability before buying a voucher, please contact DoubleTree by Hilton Edinburgh directly and they'll be happy to discuss.
I hope this helps!
Jen, itison Customer Support, 14:38, 15/08/20
Is the picnic to take away on departure day?
10:06, 23/08/20
Hi there,
Thanks for getting in touch!
DoubleTree by Hilton Edinburgh has confirmed your picnic will be waiting in your room on arrival.
I hope this helps!
Courtney, itison Customer Support, 08:34, 24/08/20
Hi is this offer available Saturday 26 th September?
07:21, 10/09/20
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 08:51, 10/09/20
What is in the picnic?
17:24, 25/09/20
Hi there,
Thanks for getting in touch!
I can confirm your afternoon picnic will include cakes, scones and sandwiches. You're welcome to contact DoubleTree by Hilton Edinburgh directly if you'd like to discuss this further.
I hope this helps!
Courtney, itison Customer Support, 17:48, 25/09/20
Hi can you please tell me what kind of breakfast this is? ie is it hot buffet or a breakfast pack? Thanks
14:41, 30/09/20
Hi there,
Thanks for getting in touch!
DoubleTree by Hilton Edinburgh has confirmed a cooked breakfast will be available in the restaurant. Please note, this is no longer buffet style and is now table service.
I hope this helps!
Courtney, itison Customer Support, 15:18, 30/09/20