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3 of us would like to use this offer. Just wondered if there was any chance of a single/family room or would we need to purchase 2 deals?
Valerie, 22:45, 12/11/18
Hi Valerie,
Thanks for getting in touch!
Our vouchers are for two adult only, but you're welcome to contact the hotel directly to discuss the possibility and cost of adding a third adult to your booking and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:38, 13/11/18
Will we be able to use the voucher for Dunkeld House this coming weekend (24 - 25 November) if purchased now. The superior room with dinner included looks good!
Paul, 12:40, 22/11/18
Hi Paul,
Thanks for getting in touch!
I'm afraid the Friday and Saturday voucher can only be used from Friday 4th January 2019.
I hope this answers your question though!
Gillian, itison Customer Support, 13:15, 22/11/18
If you stay for the two nights do you get dinner, bed and breakfast both nights.
21:33, 25/11/18
Hi there,
Thanks for getting in touch!
I can confirm all of our vouchers for this deal are for an overnight stay only. Multiple voucher purchases are permitted and can be used on consecutive nights; subject to availability. If using voucher option 3 or 4 on both nights, dinner and breakfast will be included.
I hope this helps!
Rachael, itison Customer Support, 09:31, 26/11/18
Can I buy one night for the Saturday and one night for the Sunday as these are the nights I would like to stay on dinner bed and breakfast if I can buy two individual nights
21:36, 25/11/18
Hi there,
Thanks for getting in touch!
I can confirm multiple voucher purchases are permitted and can be used on consecutive nights; subject to availability.
If you'd like to check availability before buying you're welcome to contact Dunkeld House Hotel directly on 01350 727771 and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 09:33, 26/11/18
Is it possible to book a triple room on this deal?
Many thanks,
Jenny
Jenny, 13:19, 28/11/18
Hi Jenny,
Thanks for getting in touch!
To discuss the possibility of upgrading your room, please contact Dunkeld House Hotel directly on 01350 727771 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 13:24, 28/11/18
Hi is it possible to buy voucher for Xmas gift but allow the couple to book the dates they can stay?
20:13, 28/11/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know you're welcome to give this voucher as a gift, and the recipient can make a booking themselves following the instructions in the How To Book section of the voucher.
I hope this helps!
Ruth, itison Customer Support, 09:44, 29/11/18
Hi, is their an option after checkout to request the room where I can bring my dog?
Thanks
Gavin, 18:43, 06/12/18
Hi Gavin,
Thanks for getting in touch!
I'm afraid pets aren't permitted on this particular deal.
I'm sorry for the disappointment this will cause but I hope this answers your query.
Ruth, itison Customer Support, 09:25, 07/12/18
What happens if I buy a voucher for Friday/Saturday and there is no availability? It is quite a short window of availability.
Gillian, 09:44, 12/12/18
Hi Gillian,
Thanks for getting in touch!
If your preferred dates aren't available please contact support@itison.com within 14 days of purchase for a full refund.
I hope this helps.
Courtney, itison Customer Support, 09:57, 12/12/18