Hello Nicole,

Thanks for getting in touch.

I can confirm that all dates between the 7th and 20th October are excluded, this means you'd be unable to use your voucher for two weeks of parking beginning on the 6th October 2017.

I hope this helps.

Jen, itison Customer Support, 08:57, 05/09/17

Hi Wilma,

Thanks for getting in touch.

I'm happy to advise that members can drop off/collect their vehicle 24 hours a day.

I hope this helps!

Jen, itison Customer Support, 08:58, 05/09/17

Hi there,

Thanks for getting in touch.

I'm afraid the 7th October is excluded from this offer so you wouldn't be able to use this voucher if you were returning on this date.

I hope this answers your question though!

Jen, itison Customer Support, 10:40, 05/09/17

Hi there,

Thanks for getting in touch.

I'm afraid the 7th October is excluded from this offer so you wouldn't be able to use this voucher if you were returning on this date.

I hope this answers your question though!

Jen, itison Customer Support, 10:40, 05/09/17

Hi Jane,

Thanks for getting in touch.

You're welcome to purchase the 14 day refund and use this for less time, no further discount or reduction will be made to the voucher price though.

I hope this helps

Jen, itison Customer Support, 10:50, 05/09/17

Hi Catriona,
Thanks for getting in touch.
You're welcome to purchase the 7 day refund and use this for a shorter duration, no further discount or reduction will be made to the voucher price though.
I hope this helps

Jen, itison Customer Support, 12:42, 05/09/17

Hi there,

Thanks for getting in touch.

You're welcome to discuss the possibility of adding additional dates and the costs involved with Secure Airparks directly and they'll be happy to advise.

I hope this helps!

Jen, itison Customer Support, 14:26, 05/09/17

Hello Patrica,

Thanks for getting in touch - I'm sorry you can't find your code.

Please drop us an email at support@itison.com and we'll be happy to look into this for you.

Jen, itison Customer Support, 14:30, 05/09/17

Hi Lisa,

Thanks for getting in touch.

I'm happy to advise the membership number is the voucher code included within your voucher.

I hope this helps!

Jen, itison Customer Support, 09:03, 06/09/17

Hi there,

Thanks for getting in touch.

Booking is required and full instructions on how to do so will be included in the How to Book section of your voucher following purchase.

I hope this helps.

Jen, itison Customer Support, 09:04, 06/09/17

Hi there,

Thanks for getting in touch.

I'm sorry to hear this though, please drop us an email directly at support@itison.com and we will try and help!

Jen, itison Customer Support, 09:05, 06/09/17

Hi Diane,
Thanks for getting in touch.
I'm happy to advise the membership number is the voucher code included within your voucher.
I hope this helps!

Jen, itison Customer Support, 09:06, 06/09/17

Hi Gail,
Thanks for getting in touch.
You're welcome to purchase the 7 day refund and use this for a shorter duration, no further discount or reduction will be made to the voucher price though.
I hope this helps

Jen, itison Customer Support, 09:06, 06/09/17

Hi there,

Thanks for getting in touch!

Your itison promotional code is in the How to Book section of your voucher, if you're still having issues, just drop us an email at support@itison.com.

I hope this helps!

Jen, itison Customer Support, 09:39, 06/09/17

Hi there,

Thanks for getting in touch.

I can confirm additional days parking can be added and will be charged at £5 per day; payable directly to Secure Airparks upon booking.

I hope this helps.

Jen, itison Customer Support, 16:43, 06/09/17

Hi Lisa,

Thanks for getting in touch - I'm sorry to hear this though.

If you'd like to drop us an email at support@itison.com and we'll do our best to help.

Jen, itison Customer Support, 16:52, 06/09/17

Hi Pam,
Thanks for getting in touch.
I'm afraid the 20th October is excluded from this offer so you wouldn't be able to use this voucher if you were flying on this date.
I hope this answers your question though!

Jen, itison Customer Support, 07:25, 07/09/17

Hi there,

Thanks for getting in touch!

Depending on your check in and check out times, the 3 nights, 4 consecutive days voucher might be suitable for your stay.

I hope this helps!

Jen, itison Customer Support, 07:26, 07/09/17

Hi there,
Thanks for getting in touch.
I'm afraid the 7th - 20th October is excluded from this offer so you wouldn't be able to use this voucher if your stay fell within these dates.
I hope this answers your question though!

Jen, itison Customer Support, 07:25, 07/09/17

Hi Derek,
Thanks for getting in touch.
You're welcome to purchase the 3 night refund and use this for a shorter duration, no further discount or reduction will be made to the voucher price though.
I hope this helps!

Jen, itison Customer Support, 11:51, 07/09/17

Hi there,

Thanks for getting in touch.

I'm happy to advise these dates are not excluded, to make your booking; subject to availability, just follow the instructions in the How to Book section of your itison voucher.

I hope this helps!

Jen, itison Customer Support, 09:02, 08/09/17

Hi Kevin,

Thanks for getting in touch.

I'm afraid itison are not currently featuring a parking offer which includes these dates, though you're welcome to discuss a direct booking with Secure Airparks and they'll be happy to advise on the costs involved.

I hope this helps!

Jen, itison Customer Support, 08:59, 08/09/17

Hi Leslie,
Thanks for getting in touch.
I can confirm additional days parking can be added and will be charged at £5 per day; payable directly to Secure Airparks upon booking.
I hope this helps.

Jen, itison Customer Support, 09:13, 08/09/17

Hi there,

Thanks for getting in touch.

This voucher is valid for use in Edinburgh only, I'm afraid we don't currently have a similar deal in Glasgow but hopefully something suitable pops up soon!

Jen

Jen, itison Customer Support, 11:00, 08/09/17

Hi Valerie,

Thanks for getting in touch.

Secure Airparks may restrict the number of itison bookings on each day to allow them to manage all bookings effectively.

I'm sorry your specific dates are not available, you're more than welcome to drop us an email at support@itison.com if you would like to request a refund.

I hope this helps.

Jen, itison Customer Support, 07:31, 11/09/17

Hi,
Thanks for getting in touch.
I'm happy to advise the membership number is the voucher code included within your voucher.
I hope this helps!

Jen, itison Customer Support, 07:29, 11/09/17

Hi,
Thanks for getting in touch.
I'm happy to advise the membership number is the voucher code included within your voucher.
I hope this helps!

Jen, itison Customer Support, 07:24, 11/09/17

Hi Joan,

Thanks for getting in touch.

This would be 8 nights, though you're welcome to pay for the additional night with Secure Airparks directly at the time of booking.

I hope this helps!

Jen, itison Customer Support, 07:29, 11/09/17

Hi Sandra,

Thanks for getting in touch.

I can confirm this would be 3 nights, though, given your entry and exit times, you may be required to pay for an additional day directly.

I hope this helps!

Jen, itison Customer Support, 07:27, 11/09/17

Hi,
Thanks for getting in touch.
I'm happy to advise the membership number is the voucher code included within your voucher.
I hope this helps!

Jen, itison Customer Support, 07:24, 11/09/17

Hi Graham.

Thanks for getting in touch!

We don't currently have a voucher valid for 10 days, though you're welcome to purchase the 7 night voucher and then add on additional days directly, or purchase the 14 night voucher and use it for a shorter duration.

I hope this helps!

Jen, itison Customer Support, 07:26, 11/09/17

Hi there,

Thanks for getting in touch.

I can confirm you would take your keys with you after dropping off your car. For further details regarding the location of the car park, please visit https://www.secureairparks.com/en/location/

I hope this helps!

Jen, itison Customer Support, 07:25, 11/09/17

Hi there,

Thanks for getting in touch!

The promotional code can be found in the How to Book section of your itison voucher.

I hope this helps!

Jen, itison Customer Support, 07:24, 11/09/17

Hi there,

Thanks for getting in touch.

Secure Airparks have confirmed the buses run every 5-10 minutes and the transfer takes 2-3 minutes.

I hope this helps!

Jen, itison Customer Support, 09:32, 11/09/17

Hi there,

Thanks for getting in touch.

Additional days can be added directly with Secure Airparks at the time of booking, Secure Airparks have confirmed the buses run every 5-10 minutes and the transfer takes 2-3 minutes.

I hope this helps!

Jen, itison Customer Support, 09:32, 11/09/17

Hi there,
Thanks for getting in touch.
I can confirm additional days parking can be added and will be charged at £5 per day; payable directly to Secure Airparks upon booking.
I hope this helps.

Jen, itison Customer Support, 14:55, 11/09/17

Hi there,

Thanks for getting in touch - I'm sorry you're having issues though.

Please drop us an email directly at support@itison.com and we'll do our best to help.

Jen, itison Customer Support, 15:40, 11/09/17

Hello Margaret,
Thanks for getting in touch.
I can confirm that all dates between the 7th and 20th October are excluded, this means you'd be unable to use your voucher for a weeks parking beginning on the 3rd October 2017.
I hope this helps.

Jen, itison Customer Support, 09:54, 14/09/17

Hi Helen,

Thanks for getting in touch - I'm sorry to hear this though.

The parking for this offer is provided by Secure Airparks rather than Edinburgh Airport directly but I can confirm the number of itison vouchers accepted by the venue each day can be restricted to help them manage their business effectively.

If your niece's voucher is no longer suitable, please ask her to drop us an email at support@itison.com and we'll be happy to discuss this with her directly.

I hope this answers your query.

Jen, itison Customer Support, 14:47, 14/09/17

Hi Vivienne,

Thanks for getting in touch!

I've popped a response to your question to your registered email address.

I hope this helps!

Jen, itison Customer Support, 09:34, 15/09/17

Hi there,
Thanks for getting in touch.
This voucher is valid for use in Edinburgh only, I'm afraid we don't currently have a similar deal in Glasgow but hopefully something suitable pops up soon!
Jen

Jen, itison Customer Support, 12:53, 15/09/17

Hello,
Thanks for getting in touch.
I can confirm that all dates between the 7th and 20th October are excluded, this means you'd be unable to use your voucher for parking beginning on the 2nd October until 9th October 2017.
I hope this helps.

Jen, itison Customer Support, 08:39, 18/09/17

Hi there,

Thanks for getting in touch.

I can confirm the car registration will be required at the time of booking.

I hope this helps!

Jen, itison Customer Support, 08:42, 18/09/17

Hi Lynsey,

Thanks for getting in touch.

We don't currently have a 4 night offer on, through you're welcome to purchase the 3 night offer and then add an extra night directly with Secure Airparks.

I hope this helps!

Jen, itison Customer Support, 08:43, 18/09/17

Hi there Fiona,

Thanks for getting in touch!

You're welcome to discuss the possibility of adding the 7th October to your booking with Secure Airparks directly, they'll be more than happy to advise if this will be possible.

I hope this helps!

Jen, itison Customer Support, 08:35, 19/09/17

Hi there,

Thanks for getting in touch.

I can confirm your stay must be completed in full by the expiry date of this voucher, 31st March 2018.

I hope this answers your question though!

Jen, itison Customer Support, 10:46, 20/09/17

Hi Hannah,

Thanks for getting in touch.

I'm afraid the 7 night option has now sold out but you're welcome to contact Secure Airparks directly to arrange 7 nights of parking.

I hope this helps!

Jen, itison Customer Support, 09:08, 28/09/17

Hi Lorraine,
Thanks for getting in touch.
You're welcome to purchase the 3 day refund and use this for less time, no further discount or reduction will be made to the voucher price though.
I hope this helps

Jen, itison Customer Support, 09:11, 10/10/17

Hi there Graeme,

Thanks for getting in touch!

Printing is a term of your voucher purchase but you can print your vouchers from any computer or device with an internet connection by visiting itison.com so perhaps you can use a friend or family members computer or make use of your local library.

I hope this helps!

Jen, itison Customer Support, 09:38, 20/10/17

Hi there,
Thanks for getting in touch!
Printing is a term of your voucher purchase but you can print your vouchers from any computer or device with an internet connection by visiting itison.com so perhaps you can use a friend or family members computer or make use of your local library.
I hope this helps!

Jen, itison Customer Support, 09:57, 23/10/17

Hi Sandy,

Thanks for getting in touch.

Multiple vouchers can be used consecutively up to two consecutive weeks. You're welcome to add additional days parking to your stay directly with Secure Airparks at the time of booking.

I hope this helps!

Jen, itison Customer Support, 11:41, 24/10/17