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Hi. I’ve contacted the hotel about this offer and they’ve said it’s only valid Sun-Thur but the small print says valid 7 days. Can you please confirm?
Laura, 13:49, 28/08/21
Hi Laura,
Thanks for getting in touch!
I can confirm this offer is valid to use 7 days a week; subject to availability. Weekends are often the first dates to become fully booked, so I wonder if your particular dates were perhaps already booked.
I hope this answers your question.
Courtney, itison Customer Support, 08:54, 30/08/21
I thought I had seen a list of occupied dates for Oct for this B&B, we were hoping to book12-13october two twin rooms but don’t want to book if dates not available as were restricted
Thanks Diane
Di, 16:45, 03/09/21
Hi Diane,
Thanks for getting in touch!
I can confirm this offer is valid to use 7 days a week; subject to availability. You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 09:12, 06/09/21
Hi can you tell me cost for 2 nights offer?
Thank you
Anne Watson
13:34, 07/09/21
Hi Anne,
Thanks for getting in touch!
I can confirm Option 2 is £159.00 for a two-night stay for two with a bottle of wine, chocolates, cream tea & late check-out.
I hope this helps!
Courtney, itison Customer Support, 13:37, 07/09/21
Is breakfast included in offer.
If not how much extra is it if we buy direct from B&B
Thanks
Yvonne
yvonne, 10:33, 24/10/21
Hi Yvonne,
Thanks for getting in touch!
I'm happy to confirm this offer includes a bottle of wine and chocolates in the room on arrival, and breakfast the next morning.
I hope this helps!
Courtney, itison Customer Support, 10:41, 24/10/21
Hi want 2 rooms on 21 November for 2 nights do I pay 159 pounds twice or pay 318 and press button for 2 vouchers thanks
john, 16:56, 13/11/21
Hi John,
Thanks for geting in touch!
If you're looking for 2 vouchers for 2 rooms then yes, just set the quantity as '2' at checkout and you'll only need to place one order.
I hope this helps!
Gillian, itison Customer Support, 17:53, 13/11/21
Have you a family room? I have a 15 year old I’d like to take, should I book a single for him
11:35, 14/11/21
Hi there,
Thanks for getting in touch!
I can confirm children are not permitted but to discuss if a family room or a single would be possible, you're welcome to contact B+B Edinburgh on 0131 225 5084 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 09:34, 15/11/21