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Is there a pool
Andrew, 07:20, 12/08/22
Hi Andrew,
Thanks for getting in touch!
There is no pool at the Fernhill Hotel.
I hope this answers your question, though.
Courtney, itison Customer Support, 09:31, 12/08/22
What is an F &B voucher please
Helen, 08:34, 18/08/22
Hi Helen,
Thanks for getting in touch!
This stands for a food & beverage voucher.
I hope this helps!
Fiona, itison Customer Support, 09:22, 18/08/22
Are well behaved dogs allowed ?
18:42, 10/09/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know that up to 2 pets are permitted, at a supplementary charge of £10 per night; payable directly to the hotel.
I hope this helps!
Grace, itison Customer Support, 11:15, 12/09/22
How long does the voucher last
Marion, 15:32, 21/09/22
Hi Marion,
Thanks for getting in touch!
I'm happy to let you know this deal is valid to use from Saturday 1st October 2022 until Sunday 30th April 2023; subject to availability.
I hope this helps!
Lucy, itison Customer Support, 17:31, 21/09/22
When is the voucher valued yo?
Marion, 12:09, 01/11/22
Hi Marion,
Thanks for getting in touch.
I'm happy to let you know this voucher is valid to use until Sunday 30th April 2023 and the voucher must be booked by Tuesday 28th February 2023; subject to availability.
I hope this helps!
Lucy, itison Customer Support, 12:15, 01/11/22
I have missed out on the 2N DB&B (first night). Can I purchase 2 vouchers and combine I.e DB&B & B&B.
Thanks
Sharon
Sharon, 17:33, 27/12/22
Hi Sharon,
Thanks for getting in touch!
I'm happy to confirm multiple vouchers are permitted and can be used on consecutive nights; subject to availability.
I hope this helps!
Caitlin, itison Customer Support, 17:57, 27/12/22
Which hotel is accessible from cliff path This one or Portpatrick hotel
Morag, 08:32, 14/01/23
Hi Morag,
Thanks for getting in touch!
I'm happy to let you know you'll be able to view the location of the hotel by visiting https://www.google.co.uk/maps?q=Heugh+Road,++DG9+8TD
I hope this helps!
Caitlin, itison Customer Support, 09:49, 14/01/23
I have mobility issues, are there suitable rooms for me at Fernhill, Portpatrick on your promotion i want a room for 1 night, Friday17 Feb 2023
12:40, 16/02/23
Hi there,
Thanks for getting in touch!
I'm happy to let you know that wheelchair access is available.
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Caitlin, itison Customer Support, 12:51, 16/02/23