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Are yous back opened so I know to book with yous? Thanks
13:46, 23/07/20
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 14:44, 23/07/20
Hello, is the gin tasting daily or just on special days. Looking to book for six people on the 14th of November but not sure if they do them at the weekends ?
Regards
Gordon
17:48, 24/07/20
Hi Gordon,
Thanks for getting in touch!
I'm happy to confirm this voucher is valid until Sun 20 Dec 2020, and can be used 7 days a week, 12.30pm, 2pm, 3.30pm and 5pm; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 09:56, 25/07/20
My AccountMy VouchersStirling Distillery
Gin tour and tasting, Stirling Distillery
The Old Smiddy, 9 Lower Castlehill, FK8 1EN
Bought on Mon 31/8/20
For 1 voucher
Total price £15.00
View receipt > Was booked for Friday4th September - for 3.30 i received a call from the distillery saying due to unforseen circumstances the tour was cancelled....we were on a day trip so rescheduling was not an option. Can i request a full refund please - not a credit. The Distillery can confirm it was cancelled by them. Thanks
eileen, 14:52, 10/09/20
Hi Eileen,
Thanks for getting in touch.
I'm sorry your booking was cancelled but if you can get in touch with us directly by emailing support@itison.com we'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 16:19, 10/09/20
Are there any spaces left for Tuesday 22 September 2020 thanks
12:49, 19/09/20
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 13:43, 19/09/20
Is the distillery easy to reach by public transport? Thankyou
Julie, 21:21, 20/09/20
Hi Julie,
Thanks for getting in touch!
For information about getting there by public transport, please contact directly Stirling Distillery on 01786 596 496 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:33, 21/09/20