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Can the deal be used on any date or does one need to be specified on purchase?
John, 11:08, 10/08/19
Hi John,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 12:30, 10/08/19
Hi all,
I cannot see how we book this online when I review the Website? Can you please advise before I purchase?
Eilish, 14:09, 12/08/19
Hi Eilish,
Thanks for getting in touch.
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 14:17, 12/08/19
Hi
Do children go free with adults or for 2 adults and 2 children would I need to buy a 4 person ticket?
19:21, 26/09/19
Hi there,
Thanks for getting in touch!
Everyone attending the tour will need their own ticket. Please just keep in mind that children under 18 are permitted on the tour only attending with and adult.
I hope this helps!
Gillian, itison Customer Support, 08:50, 27/09/19
I booked the gin tour for a friend as a present but can’t seem to be able to put her name on the voucher. It is not for me and I won’t (sadly) be accompanying her. Do I forward the voucher electronically so she can book her tour?
18:42, 29/10/19
Hi there,
Thanks for getting in touch!
You can gift your voucher from your account on our website. To view your order, just head to https://www.itison.com/my/complete_orders/.
Select Give this Voucher as a Gift, and you’ll be asked to enter your name, your recipient’s name, and a gift message.
If you want to print the voucher to give as a gift, select Save Gift and then Print Voucher. Your message should show at the top of the voucher, and you can select Print to go ahead.
If you’d rather email the voucher to your recipient, just enter their email address before selecting Save Gift. It’ll be sent to them right away.
I hope this helps!
Wallis, itison Customer Support, 19:37, 29/10/19
I received a voucher as a gift and there is nowhere to view available dates
and put in voucher code to book
13:59, 17/11/19
Hi there,
Thanks for getting in touch!
If you drop us a line at support@itison.com directly quoting your voucher code, we'll be happy to lend a hand!
Gillian, itison Customer Support, 14:59, 17/11/19
How do I purchase this deal
June, 10:55, 26/08/20
Hi June,
Thanks for getting in touch!
I'm afraid this is an older deal which has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Courtney, itison Customer Support, 11:10, 26/08/20