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What happens if due to covid the venue cannot accommodate the number of vouchers sold
TomNixon, 21:15, 17/11/20
Hi Tom,
Thanks for getting in touch.
If the venue has to close and you're unable to use your voucher as a result, we'll be happy to issue itison credit for the full value of your voucher.
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
I hope this helps!
Wallis, itison Customer Support, 07:53, 18/11/20
Hi, the sessions in the small print say November, March, April so are the other months excluded?
MISS, 20:58, 18/11/20
Hi there,
Thanks for getting in touch!
I'm happy to confirm additional sessions across Nov - Mar will be added subject to demand. A full list of dates and times available can be found on the Go Ape website by visiting https://bit.ly/2HeYM3w.
I hope this helps!
Courtney, itison Customer Support, 16:59, 19/11/20