Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
How much extra for a Saturday stay?
Vikki, 21:48, 11/11/19
Hi Vikki,
Thanks for getting in touch!
I'm afraid this voucher excludes Saturdays.
I hope this answers your question though.
Wallis, itison Customer Support, 09:47, 12/11/19
Offer states "No gluten / wheat free options available". I contacted the hotel with regard to this offer, who apologised and said there are gluten-free options across all their restaurants. XXX was going to contact marketing to remedy. As this has still not been done, I am scared to purchase this offer for a gluten-free diner. Please advise.
11:44, 02/12/19
Hi there,
Thanks for getting in touch!
I'm happy to confirm a gluten-free menu is now available at Hetland Hall Hotel, and we've updated our small print to reflect this.
I hope this helps!
Courtney, itison Customer Support, 15:06, 02/12/19
Hi there :) is there a swimming pool at this hotel? Thanks :)
15:54, 02/12/19
Hi there,
Thanks for getting in touch!
There isn't a pool at this hotel.
I hope this answers your question though!
Gillian, itison Customer Support, 16:18, 02/12/19