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Can you tell me if it is a full refund due to potential COVID restrictions please
Glynis, 18:30, 12/09/20
Hi Glynis,
Thanks for getting in touch!
We offer a full refund within 14 days of purchase, and we've introduced our Covid-19 Guarantee for vouchers outwith this. You can view our guarantee by visiting https://www.itison.com/pages/guarantee.
I hope this helps!
Courtney, itison Customer Support, 08:52, 14/09/20
Is there a gluten free menu
lorraine, 20:47, 30/09/20
Hi Lorraine,
Thanks for getting in touch!
To discuss special dietary requirements, please contact the hotel directly on 01796 473473 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 08:55, 01/10/20