Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Can the subscription start at Christmas or does it start just now?
Michelle, 07:04, 20/10/20
Hi Michelle,
Thanks for getting in touch.
I can confirm your voucher can be redeemed using the link after purchase up until Thursday 31st December, 2020.
I hope this helps!
Rachael, itison Customer Support, 08:42, 20/10/20
Hi. Can I buy this as a gift and give the person the print out to order for themselves? Thanks
shakeela, 10:10, 08/11/20
Hi Shakeela,
Thanks for getting in touch!
I'm happy to confirm you can gift your voucher and the recipient will be able to redeem the voucher with Kocktail Club directly.
I hope this helps!
Courtney, itison Customer Support, 10:11, 08/11/20
In the £25 one off box what do you actually get?
11:42, 08/11/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know this offer includes all the ingredients, garnishes and information you need to create delicious cocktails at home. Their expert bartenders will put together a collection of four beautifully fresh bottled kocktails they think you’ll love!
You can read more by visiting https://kocktail.co.uk/.
I hope this helps!
Courtney, itison Customer Support, 12:17, 08/11/20
Hi!
it appears to be more expensive to order a 3 month subscription (£69) than 3 lots of the 1 month subscription (£57)? Is there any reason for this / what difference would it make if I just ordered 3 x 1 month ones? £12 is quite a big difference for effectively the same thing?
Thanks!
Amy, 09:48, 07/12/20
Hi Amy,
Thanks for getting in touch.
I can confirm the 1 month subscription is £19 and a 3 month subscription is £69.
However, I'm afraid a voucher for a 1 month subscription can't be used more than once as you will be automatically enrolled in a subscription until you end it directly with Kocktail Club.
I hope this helps.
Jen, itison Customer Support, 11:06, 16/12/20