Loch Katrine cruise & afternoon tea

Trossachs Pier, Loch Katrine, By Stirling, FK17 8HZ

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Questions and answers

Hello, I was wondering if you cater for vegans on the cruise? Many thanks

17:58, 10/02/19

Hi there,

Thanks for getting in touch!

I'm afraid vegan options aren't available here.

I hope this answers your question though.

Rachael, itison Customer Support, 09:00, 11/02/19

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Hi,
Can I ask if dogs are allowed on board...I keep bad health and have a wee companion dog who goes everywhere with me.
Thank you

Elizabeth, 21:48, 13/02/19

Hi Elizabeth,

Thanks for getting in touch!

Dogs are allowed on the boat on leads at all times, but please note they'll not be permitted in the Steamship Café for the afternoon tea.

I hope this helps!

Ruth, itison Customer Support, 08:56, 14/02/19

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Can I buy a child’s ticket on the day

Andy, 09:44, 16/02/19

Hi Andy,

Thanks for getting in touch!

I can confirm an under 16's afternoon tea package is available at a supplementary charge of £11 for children's menu plus 45min/ 1 hr sailing please discuss and book directly with Loch Katrine.

I hope this helps!

Rachael, itison Customer Support, 10:11, 17/02/19

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Are dogs allowed on the cruise?

mary, 19:12, 16/02/19

Hi Mary,

Thanks for getting in touch!

Dogs are allowed on the boat on leads at all times, but please note they'll not be permitted in the Steamship Café for the afternoon tea.

I hope this helps!

Rachael, itison Customer Support, 10:09, 17/02/19

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I have a £5 voucher but there is nowhere to enter the code at the checkout.
Can you help?

David, 12:07, 27/02/19

Hi David,

Thanks for getting in touch!

I’m happy to let you know that once you’ve selected Buy Now, you can Add a Gift Card or Promo Code after confirming how many vouchers you'd like to buy.

I hope this helps!

Ruth, itison Customer Support, 12:37, 27/02/19

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Can you access with wheelchair?

20:06, 01/03/19

Hi there,

Thanks for getting in touch.

I can confirm wheelchair access is available only on the Steamship Sir Walter Scott.

I hope this helps.

Rachael, itison Customer Support, 13:18, 02/03/19

Not really. Is that the bait that the afternoon tea deal is on?

14:07, 02/03/19

Hi there,

Thanks for getting back in touch.

I can confirm afternoon tea can be taken before or after sailing in the Katrine Gift shop cafe or the Steamship cafe.

For more information about the suitability of the sailing for someone with restricted mobility, please contact Loch Katrine directly and they'll be happy to discuss.

I hope this helps

Rachael, itison Customer Support, 14:31, 02/03/19

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Hello, do they allow dogs on board?
Julie

Julie, 13:09, 05/03/19

Hi Julie,

Thanks for getting in touch!

Dogs are allowed on the boat on leads at all times, but please note they'll not be permitted in the Steamship Café for the afternoon tea.

I hope this helps!

Ruth, itison Customer Support, 13:26, 05/03/19

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How long are the vowchers valid from

Donna, 15:43, 11/03/19

Hi CUSTOMER_NAME,

Thanks for getting in touch!

I’m happy to let you know this voucher can be used until Tuesday 30th April 2019, 7 days a week, subject to the valid times and availability.

I hope this helps!

Gillian, itison Customer Support, 15:46, 11/03/19

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are there toilet facilities on the boat

sheila, 11:26, 18/03/19

Hi Sheila,

Thanks for getting in touch.

I can confirm there is an all abilities toilet available on the Steamship Sir Walter Scot and in the tearoom.

I hope this helps!

Rachael, itison Customer Support, 11:52, 18/03/19

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Does a 3 year old need a ticket if travelling with three adults?
Many thanks

Dorothy, 16:19, 19/03/19

Hi Dorothy,

Thanks for getting in touch!

I'm happy to let you know under 5s tickets are £5 each and can be purchased directly from Loch Katrine.

I hope this helps!

Courtney, itison Customer Support, 16:31, 19/03/19

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Hi, do you cater for gluten free for afternoon tea? Many thanks

Dorothy, 16:20, 19/03/19

Hi Dorothy,

Thanks for getting in touch!

I'm happy to let you know gluten-free options are available; please advise at time of booking.

I hope this helps!

Courtney, itison Customer Support, 16:32, 19/03/19

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£15 - can you clarify - if one person buys = £15 voucher. If its for two people = 2 voucher therefore £30?

J, 16:11, 21/03/19

Hi there,

Thanks for getting in touch!

Our voucher for one person is £16, and our voucher for two people is £29.

I hope this helps!

Gillian, itison Customer Support, 16:15, 21/03/19

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

What to expect

Cruise and afternoon tea for one or two

Small print

Voucher is valid until Tue 30 Apr 2019, 7 days, cruise departs 11.30am, 1pm or 2.30pm with additional 12.30pm cruise from 23 Mar 2019, afternoon tea 12.30pm – 4pm; subject to availability.

Excludes 19 - 22 Apr 2019.

Advance booking required. Voucher must be booked by Fri 12 Apr 2019 (we don’t want you to miss out!).

Email bookings only.

You risk forfeiting your voucher if you cancel within 48 hours of your booking.

Multiple purchases permitted.

Suitable for all ages.

Under 5s ticket is £5 and can be purchased directly from Loch Katrine.

Under 16 afternoon tea package available at a supplementary charge of £11 for children's menu plus 45min/ 1 hr sailing please discuss and book directly with Loch Katrine.

Cruises depart: 1 Feb - 22 Mar: Lady of the Lake 11.30am (1hr), 1pm (1hr), 2.30pm (1 hr), 23 Mar – 30 Apr: Lady of the Lake 11.30am & 12.30pm (45 min) / the steamship Sir Walter Scott 1 pm (1hr), 2.30 pm (1hr).

Weather dependent.

Meeting point for sailing: Trossachs Pier, Loch Katrine, By Callander, Stirling FK17 8HZ.

Includes afternoon tea and can be taken before or after sailing in the Katrine Gift shop cafe or the Steamship cafe. Vegetarian options are available; please advise at time of booking. Gluten / wheat free options are available. Tables required back after 1hr 30mins.

Lady of the Lake may replace the Steamship Sir Walter Scott on quieter sailings.

Wheelchair access available only on the Steamship Sir Walter Scott.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • Loch Katrine
  • Trossachs Pier, Loch Katrine, By Stirling,
    FK17 8HZ
  • Tel: 01877 376315
  • Website