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Is Fairly Dust or Wand available for 2 ad 1 ch option?
MARIE, 09:27, 28/10/20
Hi Marie,
Thanks for getting in touch!
I'm afraid the faerie dust and star wands are only available to purchase on the option for two child and two adult tickets.
I hope this answers your question though.
Wallis, itison Customer Support, 09:44, 28/10/20
Hi i have purchased tickets how do i book .
09:57, 28/10/20
Hi there,
Thanks for getting in touch!
To book your slot, just click on the link on your voucher and follow the instructions.
I hope this helps!
Jen, itison Customer Support, 11:43, 28/10/20
Hi, is there an option where you can have faerie dust and wands - or is that just greedy???
Dean
Dean, 11:53, 28/10/20
Hi Dean,
Thanks for getting in touch!
I'm afraid there isn't an option to get both faerie dust and star wands together but you may be able to add this on when selecting your time slot directly with Loch Lomond Faerie Trail.
I hope this helps!
Jen, itison Customer Support, 13:00, 28/10/20
Is this suitable for a two year old
16:09, 28/10/20
Hi there,
Thanks for getting in touch!
I can confirm this deal is suitable for all ages.
Adult tickets are for over 13s, child tickets are for 12 years and under. Under 2's are free of charge but will require a ticket; please purchase directly.
I hope this helps!
Rachael, itison Customer Support, 17:52, 28/10/20
Can I buy the wands when I'm there? Bringing an extra child but there are no options for child and wand it's only the ticket
09:54, 31/10/20
Hi there,
Thanks for getting in touch!
To discuss the possibility of adding additional wands you are welcome to contact the Loch Lomond Faerie Trail directly on 01436 860 820 and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 10:41, 31/10/20
I have 5 tickets, need another one for a year old baby. I want to book Saturday 12th Dec. Where do I book after buying your vouchers?
lorrainegrant, 13:10, 04/11/20
Hi Lorraine,
Thanks for getting in touch.
I can confirm under 2's are free of charge but will require a ticket; please purchase directly from Loch Lomond Faerie Trail.
You'll be able to book your tickets through the link in the How To Book section of your vouchers.
I hope this helps!
Courtney, itison Customer Support, 13:51, 04/11/20
I have a child with limited walking ability. How long and rough is the trail?
Susan, 10:57, 13/11/20
Hi Susan,
Thanks for getting in touch.
I can confirm the duration is approximately 1 hour but to discuss the trail further you are welcome to contact the Loch Lomond Faerie Trail directly on 01436 860 820 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 12:11, 13/11/20
How do I book a date for this?
19:06, 16/12/20
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 08:51, 17/12/20