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Lounge access & priority security, Aberdeen Airport

Aberdeen Airport, Dyce, AB21 7DU

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£40
  • usually £69.00
  • save 42%
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Lounge access & priority security for two at Aberdeen Airport; skip the queues and spend more time browsing duty free before heading to the Northern Lights Executive Lounge for all inclusive food and drink

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Questions and answers

If I am unable to get the date I need can I get a refund for the unused voucher, thanks

Kay, 08:27, 30/06/22

Hi Kay,

Thanks for getting in touch!

I’m happy to let you know we do offer a full refund on unused vouchers within 14 days of their purchase.

I hope this helps!

Courtney, itison Customer Support, 08:59, 30/06/22

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Can I purchase it for one solo traveller

sylvia, 13:08, 05/07/22

Can I purchase it for one person please

sylvia, 13:17, 05/07/22

Hi Sylvia,

Thanks for getting in touch!

Whilst most of our vouchers are for two people, you're welcome to contact Aberdeen Airport directly to discuss the possibility of using this voucher for single occupancy and they'll be happy to advise.

Just keep in mind that no further discount can be applied.

I hope this helps!

Wallis, itison Customer Support, 13:35, 05/07/22

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I would like to purchase this as a gift for my sister and brother in law. They are due to fly from Aberdeen airport on Wednesday the 17th Aug 2022. Once i purchase the voucher do i go to their website to book/ i tried looking there but couldn't see how to book it using a voucher. I would also like to book for three hours from 7.30am but doesn't seem to offer on the half hour slots.

Sandra, 13:36, 05/07/22

Hi Sandra,

Thanks for getting in touch!

Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.

I hope this helps!

Wallis, itison Customer Support, 09:22, 06/07/22

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How do you add children to the booking?

Sarah, 19:29, 05/07/22

Hi Sarah,

Thanks for getting in touch!

Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.

I hope this helps!

Wallis, itison Customer Support, 09:21, 06/07/22

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How much is it for children aged 5 and 9 years

07:54, 11/07/22

Hi there,

Thanks for getting in touch!

I'm pleased to confirm that children are permitted, however only children under 3 can access the lounge and priority security free of charge with a paying adult.

I hope this helps!

Laura, itison Customer Support, 09:34, 11/07/22

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Hi, If my day of travel changes can I amend the date for using the lounge?
thanks

Susan, 08:15, 11/07/22

Hi Susan,

Thanks for getting in touch!

I'm afraid that once booked direct your voucher is non-refundable and non-transferable.

I'm sorry for the disappointment this may cause, but I hope this helps answer your question.

Laura, itison Customer Support, 09:36, 11/07/22

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I am travelling on my own - is there not a deal for a single person

10:30, 11/07/22

Hi there,

Thanks for getting in touch!

Whilst most of our vouchers are for two people, you're welcome to contact Aberdeen directly to discuss the possibility of using this voucher for one and they'll be happy to advise.

Just keep in mind that no further discount can be applied.

I hope this helps!

Caitlin, itison Customer Support, 11:06, 11/07/22

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Can you book 1 adult & 2 children aged 10 & 7 thanks

17:13, 11/07/22

Hi there,

Thanks for getting in touch!

I'm pleased to confirm that children are permitted, however only children under 3 can access the lounge and priority security free of charge with a paying adult.

I hope this helps!

Caitlin, itison Customer Support, 17:19, 11/07/22

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How do i know if Thursday the 21st 05:00is available before i book

09:43, 19/07/22

Hi there,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Fiona, itison Customer Support, 09:50, 19/07/22

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I’ve just purchased the access for the airport lounge for 5am tomorrow morning and the lounge website won’t accept the promo code given to me.

18:03, 23/08/22

Hi there,

Thanks for getting in touch!

I'm sorry you've had some trouble using your promo code, although I'm pleased to let you know that we offer a full refund up to 14 days after your purchase.

Just email us at support@itison.com and we'd be happy to lend a hand!

I hope this helps.

Grace, itison Customer Support, 14:43, 24/08/22

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Hi we have an early flight so we should be at the Airport for 4.30 am will the lounge be open at that time

18:41, 26/08/22

Hi there,

Thanks for getting in touch!

I'm happy to let you know the lounge is open from 4am daily.

I hope this helps!

Wallis, itison Customer Support, 11:05, 27/08/22

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

  • Lounge access and priority security for two

Voucher is valid until Sat 31 Dec 2022, Mon - Fri 4am - 6pm, Sat 4am - 12noon and Sun 4am - 3pm; subject to availability.

Voucher must be booked by Fri 30 Sep 2022 (we don’t want you to miss out!).

Online bookings only.

Once booked direct your voucher is non-refundable and non-transferable.

Multiple voucher purchases permitted. Max 3 per person.

Includes priority security, a maximum of 6 alcoholic drinks per person and up to 3 dishes per person from the a la carte menu. Menu is subject to change. Vegetarian, vegan, gluten / wheat and dairy free options available.

Range of craft bottled and draft beers, soft drinks, selected spirits and wines including prosecco are available at the bar. Please note a supplementary charge is required for Prosecco; payable direct.

The Northern Lights Executive Lounge is located within the terminal extension on the first floor.

Members can spend up to 3 hours in the lounge. Please note: some airlines require check-in two hours prior to departure however if you have hand luggage you can use the Lounge for up to 3 hrs, please check Aberdeen Airport's website for terms and conditions.

Children permitted. Children under 3 can go through priority security free of charge when with a paying adult.

Wheelchair access available.

Advance booking required.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.