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Can 4 adults stay in the glamping pods
Catriona, 19:52, 20/11/18
Hi Catriona,
Thanks for getting in touch!
The glamping pod option is suitable for up to 2 adults and 2 children.
I hope this answers your question.
Courtney, itison Customer Support, 09:15, 21/11/18
Hello,
The deal says that pets are not permitted, but one of the reviews tat you have quoted mentioned that they took their dog in a pod. is it correct that dogs are not allowed?
Thanks
Vicky, 08:56, 22/11/18
Hi Vicky,
Thanks for getting in touch!
I'm really sorry for any confusion, but I'm happy to confirm dogs are permitted in the Heron glamping pod only at a supplementary cost; please discuss directly with Rossendale Holiday Cottages when booking.
I hope this helps!
Courtney, itison Customer Support, 17:37, 22/11/18
When booking do I have to go within the booking timescale.
13:21, 24/11/18
Hi there,
Thanks for getting in touch!
I'm happy to confirm this voucher is valid for a stay from Wednesday 2 January 2019 until Sunday 31 March 2019, 7 days a week; subject to availability.
I hope this helps!
Ruth, itison Customer Support, 14:13, 24/11/18
This is going to be a gift for my boyfriend so am not sure about his holidays and also a large bit of February is not available
What is the cancellation policy as not quite sure and if I can't get dates I want when I book
Thanks Laura
Laura, 01:32, 01/12/18
Hi Laura,
Thanks for getting in touch!
I’m happy to let you know we do offer a full refund on unused vouchers within 14 days of their purchase.
I hope this helps!
Rachael, itison Customer Support, 10:57, 02/12/18
Hello! I’m looking at this getaway for myself and my boyfriend. Are there showers in the pods/cottages?
Alexx, 16:31, 05/12/18
Hi Alexx,
Thanks for getting in touch!
There aren't shower facilities in the pods, although the shower block is just a short walk from the pods. The cottages do have en-suites.
I hope this helps!
Gillian, itison Customer Support, 16:44, 05/12/18
Hi, are dogs permitted in the pods and if so is there an extra cost for them? Thanks
Kristi, 19:55, 18/12/18
Hi there,
Thanks for getting in touch!
I can confirm dogs are permitted in the Heron glamping pod only at a supplementary cost; please discuss this directly with Rossendale Holiday Cottages, on 01706 534 364, when booking.
I hope this helps!
Courtney, itison Customer Support, 09:21, 19/12/18
Do you buy 2 for 2 people ?
Lesley, 12:25, 03/01/19
Hi Lesley,
Thanks for getting in touch!
Each voucher is for up to three or four people - you can pick your preferred option at the checkout.
I hope this helps!
Gillian, itison Customer Support, 13:21, 03/01/19