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Macdonald Old England Hotel & Spa stay

23 Church Street, Windermere, Cumbria, LA23 3DF

Macdonald Old England Hotel & Spa stay Macdonald Old England Hotel & Spa stay Macdonald Old England Hotel & Spa stay Macdonald Old England Hotel & Spa stay Macdonald Old England Hotel & Spa stay Macdonald Old England Hotel & Spa stay Macdonald Old England Hotel & Spa stay Macdonald Old England Hotel & Spa stay Macdonald Old England Hotel & Spa stay

Overnight stay for two with breakfast plus options to add afternoon tea, 2 course dinner & spa treatments or stay 2 nights with dinner the first night & breakfast each morning at 4* Macdonald Old England Hotel & Spa, Lake District - valid until March 2021

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Questions and answers

Can we have afternoon tea the arrival day

15:09, 12/05/20

Hi there,

Thanks for getting in touch!

To discuss when you can have your afternoon tea, you're welcome to contact Macdonald Old England Hotel directly by calling 0344 879 9144 and they'll be happy to advise.

I hope this helps!

Jen, itison Customer Support, 17:34, 12/05/20

Hi there,

Thanks for getting in touch!

To discuss when you can have your afternoon tea, you're welcome to contact Macdonald Old England Hotel directly by calling 0344 879 9144 and they'll be happy to advise.

I hope this helps!

Jen, itison Customer Support, 17:34, 12/05/20

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Hi, I am looking to buy this deal for my partner's birthday in June as hopefully the hotel will be open again between Sept - March. If, sadly, it isn't for whatever reason, would I be entitled to a refund? Kind regards, Fiona

11:52, 25/05/20

Hi Fiona,

Thanks for getting in touch.

While we hope every business we work with will be able to reopen and keep trading, I understand your concern here and we’ve made sure our guarantee covers this.

If you buy something for your favourite business and your voucher can’t be used in the future due to the business closing, we’ll give you itison credit to the value of that voucher for a full 12 months from the date of issue.

To find out more about how itison credit works, just head to https://help.itison.com/hc/en-gb/articles/360012727819-How-does-itison-credit-work-.

Stay positive and keep safe!

Wallis, itison Customer Support, 12:52, 25/05/20

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I have purchased a voucher for 2 to stay at the Macdonald hotel but there was no place to put in my original code that I purchased earlier in the year but had it refunded because of virus please use that code instead but there will be £9 to pay as last voucher was for £239 which is owed to me thank you Maureen

Maureen, 00:15, 28/05/20

Hi Maureen,

Thanks for getting in touch!

I've sent you a wee email directly which will hopefully help.

Gillian, itison Customer Support, 10:23, 28/05/20

Just wondered how much the 2 night stay was didn’t want to press buy now until I knew the price

Janice, 18:15, 19/07/20

Hi Janice,

Thanks for getting in touch.

I can confirm this deal is £248 for a 2 night stay for two with dinner the first evening, full English breakfast both days and use of leisure facilities at Macdonald Old England Hotel and Spa.

I hope this helps!

Rachael, itison Customer Support, 10:48, 20/07/20

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Is this hotel disabled friendly as my husband is wheelchair bound as he is a double leg amputee

Thanking you

Bernadine, 23:13, 30/05/20

Hi Bernadine,

Thanks for getting in touch!

I'm happy to confirm wheelchair access is available at Macdonald Old England Hotel, just let them know at the time of booking.

I hope this helps!

Jen, itison Customer Support, 09:39, 01/06/20

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Would this offer be available to book for 25/10/2020 for 2 nights. Need the specific dates for a birthday gift
Thanks

Liz, 09:16, 19/06/20

Hi Liz,

Thanks for getting in touch!

To check availability before buying a voucher, you're welcome to contact Macdonald Old England directly on 0344 879 9144, and they'll be happy to advise.

I hope this helps!

Gillian, itison Customer Support, 10:05, 19/06/20

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HI if we book two nights but then find we need to change the dates can we do this and if so how much notice do we need to give.

Jim, 15:07, 03/07/20

Hi Jim,

Thanks for getting in touch!

You risk forfeiting your voucher if you cancel within 24 hours of your booking, so we'd always recommend contacting the hotel with as soon as you can to discuss the possibility of changing the date of your booking.

I hope this helps!

Courtney, itison Customer Support, 15:58, 03/07/20

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Hi I want to bring my parents , but I require a single room, how much would that be for all of us for 3 nights please and price for 4 nights also please.

18:34, 15/07/20

Hi there,

Thanks for getting in touch.

I can confirm Option 5 is £248 for a 2-night stay for two with dinner the first evening, full English breakfast both days and use of leisure facilities. You're then welcome to discuss the cost of adding additional nights to your stay directly with the team at the hotel.

We'd recommend contacting the venue directly to ask about the possibility of one person using a voucher for a single room. This often isn't a problem, but some hotels may request that a single occupancy supplement is paid.

I hope this helps!

Courtney, itison Customer Support, 08:38, 16/07/20

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Looking at this voucher. If buy it but no availability for dates we can go what happens? Once bought do we book through the hotel website using a promo code?

Joanna, 10:13, 17/07/20

Hi Joanna,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Macdonald Old England Hotel & Spa directly on 0344 879 9144 and they'll be happy to discuss.

Once you've purchased your voucher, you'll be given a number to call to confirm your booking.

I hope this helps!

Jen, itison Customer Support, 10:30, 17/07/20

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Hi,
I'm disabled and need to know if bathrooms are accessible (walk in shower). We would like to stay 2 (or 3 if possible) around mid September and to use the facilities (with spa treatments also).
Many thanks,
Lynn.

Lynn, 07:29, 29/07/20

Hi Lynn,

Thanks for getting in touch!

To check their availability and the accessibility of rooms before buying a voucher, please contact Macdonald Old England Hotel & Spa directly on 0344 879 9144 and they'll be happy to discuss.

I hope this helps!

Wallis, itison Customer Support, 09:14, 29/07/20

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Can you had a 2 year old to this deal?

Lewis, 08:44, 07/08/20

Hi Lewis,

Thanks for getting in touch!

I can confirm a maximum of 2 children are permitted with this deal; children are classed as ages 12 and under and go free of charge including breakfast; please discuss directly with the hotel.

I hope this helps!

Gillian, itison Customer Support, 09:25, 07/08/20

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Can you add a child?

Lewis, 08:45, 07/08/20

Hi Lewis,

Thanks for getting in touch!

I can confirm a maximum of 2 children are permitted with this deal; children are classed as ages 12 and under and go free of charge including breakfast; please discuss directly with the hotel.

I hope this helps!

Gillian, itison Customer Support, 09:25, 07/08/20

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Hi - If I book this offer - do I book the hotel through Itison or directly with the hotel?
Thanks
Frances

Frances, 20:50, 10/08/20

Hi Frances,

Thanks for getting in touch!

Full instructions for booking with the hotel via phone will be provided in the How to Book section of your voucher following purchase.

I hope this helps!

Gillian, itison Customer Support, 07:56, 11/08/20

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Hi, how can I find out if this offer is available on the dates I’m looking for?

Cache, 06:19, 15/08/20

Hi there,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Macdonald Old England Hotel & Spa directly on 0344 879 9144 and they'll be happy to discuss.

I hope this helps!

Jen, itison Customer Support, 15:14, 15/08/20

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I am thinking of buying one of these vouchers
Do you have availability for itison voucher overnight stay for 2 people on Friday 4th September before I purchase one please ?

Penny, 19:58, 16/08/20

Hi Penny,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Macdonald Old England Hotel & Spa directly on 0344 879 9144 and they'll be happy to discuss.

I hope this helps!

Wallis, itison Customer Support, 08:33, 17/08/20

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Looking to book 25th 26th September my birthday first weekend with my boyfriend romantic and think cvoul be very special how. Nuch for 2 night parking dinner night arrive breakfast really nice room

Martha, 04:27, 21/08/20

Hi Martha,

Thanks for getting in touch!

To check availability before purchasing a voucher you're welcome to contact the team at Macdonald Old England by calling 0344 879 9144 and they'll be happy to advise.

I hope this helps!

Jen, itison Customer Support, 09:36, 21/08/20

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Hi,

How do I find out what dates are available? I’m looking at the 18th September? Thanks

Cache, 12:51, 22/08/20

Hi Cache,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Macdonald Old England Hotel & Spa directly on 0344 879 9144 and they'll be happy to discuss.

I hope this helps!

Gillian, itison Customer Support, 13:01, 22/08/20

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Do you have availability in this hotel from 20/09/2020 for one night for two guests? Thank you

10:23, 25/08/20

Hi there,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Macdonald Old England Hotel & Spa directly on 0344 879 9144 and they'll be happy to discuss.

I hope this helps!

Rachael, itison Customer Support, 11:20, 25/08/20

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Morning
Query about The Mac Donald old England hotel and spa stay.
I’m interested in the 2 night stay, with dinner on 1st evening, breakfast both mornings, access to leisure facilities.
How much would it be to add afternoon tea on this for the 2nd day of my stay?
Also does the leisure facilities include spa access?
thankyou 🙂

Terrina, 10:59, 25/08/20

Hi Terrina,

Thanks for getting in touch!

If you'd like to discuss the possibility of adding on afternoon tea for the second day you're welcome to contact Macdonald Old England Hotel & Spa directly on 0344 879 9144 and they'll be happy to advise on any additional costs and spa access.

I hope this helps.

Rachael, itison Customer Support, 11:19, 25/08/20

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Hi, it might be useful for other Itison users to know I called today to enquire about using this voucher for 2 nights in September and the person I spoke to said there was no availability showing for the Itison deal for Sept or Oct at this time.

11:45, 27/08/20

Hi there,

Thanks for getting in touch!

You're always welcome to check availability before buying a voucher by contacting the venue directly, and they'll be happy to discuss.

If you can't book your preferred date after purchasing a voucher, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Wallis, itison Customer Support, 12:17, 27/08/20

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Is this hotel dog friendly

10:32, 28/08/20

Hi there,

Thanks for getting in touch!

I'm afraid dogs aren't permitted at this hotel.

I hope this answers your question though.

Courtney, itison Customer Support, 10:37, 28/08/20

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We would like to stay for two nights incorporating the afternoon tea and the spa facilities , with dinner and breakfast, can I ask are there any options with spa treatments included? And also can you check availability before you book as we are limited to just a few weekends? Thank you in advance Victoria

09:26, 30/08/20

Hi Victoria,

Thanks for getting in touch!

I'm afraid we're not offering a two-night stay voucher which includes spa treatments but you're welcome to contact the Macdonald Old England Hotel & Spa directly on 0344 879 9144 to discuss their availability and the possibility and cost of adding treatments to your booking and they'll be happy to advise.

I hope this helps!

Gillian, itison Customer Support, 09:28, 31/08/20

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is there any parking near to the hotel as think £20 per night is quite excessive as this would add at least another £160 on to the deal for two couples using 2 cars, one travelling from scotland the other from england

Kathleen, 19:00, 02/09/20

Hi Kathleen,

Thanks for getting in touch!

I can confirm parking is available for a charge of £20 per night; please discuss at time of booking.

If you'd like to discuss the nearby parking options available you're welcome to contact the Macdonald Old England Hotel & Spa directly on 0344 879 9144 and they'll be able to advise further.

I hope this helps!

Rachael, itison Customer Support, 08:22, 03/09/20

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Hi can you add a child aged 2 (only travel cot needed) to this deal?

Thanks
Lauren

Lauren, 22:28, 03/09/20

Hi Lauren,

Thanks for getting in touch!

I can confirm a maximum of 2 children are permitted. Children are classed as ages 12 and under are free of charge including breakfast, please discuss directly with the hotel.

I hope this helps!

Jen, itison Customer Support, 09:17, 04/09/20

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Is there an option to add an extra night by paying a supplement?

23:46, 14/09/20

Hi there,

Thanks for getting in touch!

To discuss the possibility and cost of extending your stay, please contact the hotel directly on 0344 879 9144 and they'll be happy to advise.

I hope this helps!

Gillian, itison Customer Support, 08:41, 15/09/20

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Can dog’s stay

01:04, 20/09/20

Hi there,

Thanks for getting in touch!

I'm afraid dogs aren't permitted at this hotel.

I hope this answers your question though.

Courtney, itison Customer Support, 09:47, 21/09/20

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If we book and cant travel due to further restrictions are we able to use the voucher at another time or date, how close to the time are we able to cancel. Thanking you in advance

12:00, 24/09/20

Hi there,

Thanks for getting in touch!

For information about their Covid-19 cancellation policy, please contact Macdonald Old England Hotel & Spa directly on 0344 879 9144 and they'll be happy to discuss.

I hope this helps.

Courtney, itison Customer Support, 12:20, 24/09/20

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

What to expect

  • Overnight stay for two with breakfast and leisure access OR
  • Overnight stay for two with breakfast, leisure access & afternoon tea OR
  • Overnight stay for two with breakfast, leisure access & 2 course dinner OR
  • Overnight stay for two with breakfast, leisure access, afternoon tea & 25min spa treatment each OR
  • 2 night stay for two with 2 course dinner on the first evening, breakfast both mornings and leisure access

Small print

Voucher is valid from Tue 1 Sep 2020 until Wed 31 Mar 2021, Sun - Fri; subject to availability.

Excludes Saturdays, 24 Dec 2020 - 3 Jan 2021 and 14 - 15 Feb 2021.

Advance booking required. Voucher must be booked by Wed 3 Mar 2021 (we don’t want you to miss out!). 

You risk forfeiting your voucher if you cancel within 24 hours of your booking.

Multiple voucher purchases permitted. Multiple vouchers cannot be used on consecutive nights. 

Check-in 4pm, check-out 11am.

Deluxe double or twin room available.

Rooms can be upgraded for a supplementary charge per room per night; please discuss and pay directly to hotel. 

Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.

Includes use of leisure facilities with 20-metre heated pool, thermal suite and a state-of-the-art gym.

Options 2 & 4: Includes afternoon tea with a choice of tea or coffee; menu is subject to change.

Options 3 & 5: Includes a 2 course dinner from the market menu; subject to change. Option 5: Dinner is on the first night only.

Vegetarian options are available.

Option 4: Includes 25 min treatment each choosing from the following: superfood pro radiance facial, freestyle deep tissue massage, cleansing salt scrub or best foot forward. Over 16s only. Treatment is not suitable during pregnancy/breastfeeding or for cancer sufferers/those in remission.

Max of 2 children permitted; children are classed as ages 12 and under are free of charge including breakfast; please discuss directly with hotel.

No pets permitted. 

Parking is available for a charge of £20 per night; please discuss at time of booking.

Wheelchair access available.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • Macdonald Old England Hotel & Spa
  • 23 Church Street, Windermere, Cumbria,
    LA23 3DF
  • Tel: 0344 879 9144
  • Website

Macdonald Old England Hotel & Spa stay

from £129