2 Research Avenue South, Edinburgh, EH14 4BA
If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.
Still need an answer? Please sign up or sign in to ask a question.
What dates have you available on a Saturday?
David, 23:21, 24/03/21
Hi David,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Courtyard by Marriott Edinburgh West directly and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 08:25, 25/03/21
Are any of the rooms wheelchair accessible .
Morag, 14:16, 20/04/21
Hi Morag,
Thanks for getting in touch.
I can confirm wheelchair access is available but to discuss this further, you're welcome to contact the team at Courtyard by Marriott Edinburgh West directly, and they'll be happy to advise.
I hope this helps.
Jen, itison Customer Support, 14:39, 20/04/21
Hi, Thinking of coming for two nights on Sunday 31st October and Monday 1st November. There are 3 of us . Could we use 3 itison vouchers for two people and still use the dinner allowance etc?
Kind regards
Margaret
Margaret, 12:43, 05/05/21
Hi Margaret,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Courtyard by Marriott Edinburgh West directly to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 13:35, 05/05/21
Hi, is their Itison availability for 2 night at Marriott Herriot Watt, 21/23 May
Thanks
FAIRLIE, 10:10, 13/05/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 10:32, 13/05/21
We wanted to book a room and take our grandson who is 3 with us how do we go about this
tracey, 16:56, 20/07/21
Hi Tracy,
Thanks for getting in touch!
I'm happy to let you know up to 2 children can stay per voucher on this deal, and under 5's stay free.
Just let the venue know you'll be bringing your grandson when you arrange your booking.
I hope this helps!
Gillian, itison Customer Support, 17:02, 20/07/21
What. Is. The travel dates on this deal
00:05, 23/07/21
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid until Wed 29 Dec 2021, 7 days; subject to availability. Excludes 8 Jun - 5 Jul, 12 - 17 Jul and 24 - 26 Dec 2021.
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 10:06, 23/07/21
Is the 19 and 20th of August available
mark, 00:13, 23/07/21
Hi Mark,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 10:05, 23/07/21
What the. Trav date. For this deal
10:22, 23/07/21
Hi there,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used until Wednesday 29th December 2021, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 10:34, 23/07/21
Hi, looking to book sat 14th aug for 1 night with the voucher available on the itison website. Could you tell me if there is availability for that date please. Thanks
Kind regards
Jodie
16:01, 23/07/21
Hi Jodie,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Courtyard by Marriott Edinburgh West directly and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 16:17, 23/07/21
Can I book 4 vouchers for 4 consecutive nights , just for 1 person?
Jennifer, 08:55, 31/07/21
Hi Jennifer,
Thanks for getting in touch!
I can confirm multiple voucher purchases are permitted and can be used on consecutive nights, subject to availability.
Many of our providers are happy to have a single person use their vouchers, however please note our prices and discounts are generally based on 2 people. You are always welcome to contact the venue directly to ask about the possibility of one person using the voucher. This often isn't a problem, but some hotels may request that a single occupancy supplement is paid. As such, it may on occasion be cheaper for you to book directly with the hotel rather than use a voucher for a stay.
I hope this helps!
Jen, itison Customer Support, 10:09, 02/08/21
How far from the airport is this hotel can we walk
catherine, 09:53, 31/07/21
Hi Catherine,
Thanks for getting in touch!
To discuss if Courtyard by Marriott Edinburgh West is within walking distance of the airport, please contact the hotel directly and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 10:13, 02/08/21
How much does it cost each for dinner menu
Alice, 12:06, 10/08/21
How much does it cost each for dinner ? Is parking available
Alice, 12:09, 10/08/21
Hi Alice,
Thanks for getting in touch!
You're welcome to view Courtyard by Marriott Edinburgh West's sample menu by visiting https://www.marriott.co.uk/marriottassets/marriott/EDIHW/edihw_pdf/EDIHW_AVENUE_KitchenBar_menu_July_19.pdf.
I'm happy to confirm free parking is available on-site.
I hope this helps!
Courtney, itison Customer Support, 12:29, 10/08/21
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Voucher is valid until Wed 29 Dec 2021, 7 days; subject to availability.
Excludes 8 Jun - 5 Jul, 12 - 17 Jul and 24 - 26 Dec 2021.
Advance booking required. Voucher must be booked by Wed 1 Dec 2021 we don’t want you to miss out!).
Once booked with hotel, the voucher is non-changeable or refundable.
Multiple voucher purchases permitted.
Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 3pm, check-out 12noon.
Standard twin or double room available.
Rooms can be upgraded for a supplementary charge per room per night: superior king £30, superior double double £50; payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Dinner options: Includes a fully flexible food and beverage credit to be used against the menu and in the bar. Option 1: £40 allowance. Option 2: £50 allowance. Food must be purchased along with beverages. Menu is subject to change. Vegetarian, gluten / wheat and dairy free options are available.
Free parking available on-site.
Max of 2 children permitted; under 5's stay free and ages 5 - 12 are £10 supplement per child including breakfast; payable directly to hotel.
No pets permitted.
Wheelchair access available.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.