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Hello
Can you advise the surcharge to upgrade to a family room for two nights for a 3 year old? Is there two separate bedrooms within a family room?
Thanks
Terri
Terri, 13:08, 14/03/19
Hi Terri,
Thanks for getting in touch!
To discuss the possibility and cost of upgrading to a family room, please contact Mercure Ayr Hotel directly on 0844 815 9025 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 13:19, 14/03/19
Hi I thought I saw this deal fir 2 nights but going between March April May but now the offer is from 1st May but we were looking for 12 and 13th April ???
16:34, 26/03/19
Hi there,
Thanks for getting in touch!
I'm afraid this voucher is valid from Wednesday 1st May 2019, so couldn't be used for a stay in April.
I hope this answers your query.
Ruth, itison Customer Support, 16:40, 26/03/19
Hi I thought I saw this deal fir 2 nights but going between March April May but now the offer is from 1st May but we were looking for 12 and 13th April ???
16:34, 26/03/19
Hi there,
Thanks for getting in touch!
I'm afraid this voucher is valid from Wednesday 1st May 2019, so couldn't be used for a stay in April.
I hope this answers your query.
Ruth, itison Customer Support, 16:40, 26/03/19
Can you confirm if staying Friday , Saturday or Sunday nights if any additional charge , as does not state other than upgrading of a room a charge
14:11, 01/04/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know there isn't a supplementary charge for weekend stays with this voucher, other than the room upgrades mentioned.
I hope this helps!
Wallis, itison Customer Support, 15:53, 01/04/19
Hello
Is there parking at this hotel and is it free?
Elaine, 20:20, 02/05/19
Hi Elaine,
Thanks for getting in touch!
I'm happy to let you know there is hotel parking available at a cost of £3 per night; payable directly to the hotel.
I hope this helps!
Gillian, itison Customer Support, 09:50, 03/05/19