53 Princes Street, EH2 2DG
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Hi
Interested in sending my son and daughter in law to you for two nights Fri 30th Nov and Saturday 1st Dec with this deal for DBB. My question is do you have disabled parking near by ? How much would this be for the two nights ?
Kind Regards
Sheena, 14:35, 04/11/18
Hi Sheena,
Thanks for getting in touch!
The hotel doesn't have any parking of its own, but there's nearby paid parking available at Waverley Train Station.
You'll find details of nearby disabled parking spaces by popping over to http://www.edinburgh.gov.uk/info/20276/parking_spaces/507/parking_bay_locations
I hope this helps!
Ruth, itison Customer Support, 15:27, 04/11/18
Where would we park in Edinburgh mercure hotel
janice, 17:45, 06/11/18
Hi Janice,
Thanks for getting in touch!
The hotel doesn't have any parking of its own, but there's nearby paid parking available at Waverley Train Station.
You'll find details of nearby disabled parking spaces by popping over to http://www.edinburgh.gov.uk/info/20276/parking_spaces/507/parking_bay_locations
I hope this helps!
Courtney, itison Customer Support, 07:49, 07/11/18
Hi
Im interested in this deal for Dec 27th for one night. Am I able to upgrade room to allow my son, aged 9, to come with us?
Many Thanks in advance
Monica
Monica, 19:21, 14/11/18
Hi Monica,
Thanks for getting in touch!
This voucher is valid from Wednesday 2nd January 2019 until Tuesday 30th April 2019, so couldn't be used for a stay in December I'm afraid.
A maximum of 1 child is permitted, though, and children aged up to 12 years free of charge paying for meals as taken; subject to room availability.
I hope this helps.
Ruth, itison Customer Support, 09:26, 15/11/18
Hi is there availability on 3rd January?
Callum, 17:44, 19/11/18
Hi Callum,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid from Wed 2 Jan 2019 until Tue 30 Apr 2019, 7 days; subject to availability.
If you'd like to check specific availability before buying you're welcome to contact Mercure Edinburgh City directly on 0844 815 9025 and they'll be able to advise.
I hope this helps!
Rachael, itison Customer Support, 09:01, 20/11/18
Hi would like to know if this deal is available on sat the 22nd of December before I purchased it
Thanks Tracey x
tracey, 07:44, 26/11/18
Hi Tracey,
Thanks for getting in touch.
I can confirm this deal is valid from Wednesday 2nd January 2019 and therefore will not be accepted on the 22nd December.
I hope this answers your question.
Rachael, itison Customer Support, 09:48, 26/11/18
We have a theatre booking. How early can we have dinner?
Moira, 11:51, 26/11/18
Hi Moira,
Thanks for getting in touch!
Mercure Edinburgh City Hotel have confirmed dinner is served from 5pm - 9.30pm.
I hope this helps!
Courtney, itison Customer Support, 11:27, 27/11/18
Can you book a family room 2 adults 1 child age 11 looking for friday 7th december
Gillian, 11:18, 27/11/18
Hi Gillian,
Thanks for getting in touch.
I can confirm this deal is valid from Wednesday 2nd January 2019 and therefore will not be accepted on the 7th of December.
I hope this answers your question.
Rachael, itison Customer Support, 11:36, 27/11/18
Would it be possible to have a room for 3 adults? Presume there would be a supplement, if so, how much?
Sue, 10:04, 09/12/18
Hi Sue,
Thanks for getting in touch!
This deal is valid for two people only. You're welcome to contact Mercure Edinburgh City Hotel directly to discuss the possibility of adding a third adult to your booking and the costs involved.
I hope this answers your question.
Courtney, itison Customer Support, 10:35, 09/12/18
Hi was interested in this for my mum and dad for Fri 8th Feb and wondered if you have availability for that night.
Thanks Jill
12:03, 26/12/18
Hi Jill,
Thanks for getting in touch!
I'm afraid the 9th February is an excluded date.
I hope this answers your question though!
Gillian, itison Customer Support, 09:21, 27/12/18
Hi looking to stay in Edinburgh with a group of friends (9 in total) on the weekend of the 9th Feb.
Would this voucher be OK to use on a Saturday evening?
Suzanne
15:55, 02/01/19
Hi Suzanne,
Thanks for getting in touch!
I'm afraid the 9th February is an excluded date.
I hope this answers your question though!
Rachael, itison Customer Support, 10:49, 03/01/19
You state that the hotel is recently refurbished. My daughter and her friend stayed there over Xmas period and it was in a very poor condition. The view they had was of a back alley. Nothing panoramic at all
rab, 07:56, 07/01/19
Hi Rab,
Thanks for getting in touch with your feedback - I’m really sorry your experience wasn’t what you’d expected.
I’ve raised this our team who'll take it on board for any future deals.
Rachael, itison Customer Support, 17:43, 07/01/19
Is it possible to book any of the offers for hotels for more than one or two nights?
11:45, 12/01/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know multiple voucher purchases permitted and can be used on consecutive nights; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 11:57, 12/01/19
Is this offer valid for my mum and I plus a child of 7 years old? Would require 3 beds within 1 room (twin plus bed for child). Loooing tomstay on Tuesday 9th April.
Donna, 19:54, 20/01/19
Hi Donna,
Thanks for getting in touch!
I'm happy to let you know a maximum of 1 child is permitted on this deal; children aged up to 12 years free of charge paying meals as taken; subject to room availability.
If you'd like to check specific availability of a suitable room before you purchase your voucher, you're welcome to give Mercure Edinburgh a wee call on 0844 815 9025 and they'll be happy to advise further.
I hope this helps!
Ruth, itison Customer Support, 08:29, 21/01/19
If after purchasing voucher I can not get booked for the date I require Is the purchase refundable?
EILEEN, 07:53, 24/01/19
Hi Eileen,
Thanks for getting in touch!
I’m happy to let you know we do offer a full refund on unused vouchers within 14 days of their purchase.
I hope this helps!
Ruth, itison Customer Support, 08:03, 24/01/19
Is this deal available for tonight?
12:51, 25/01/19
Hi there,
Thanks for getting in touch!
To check their availability for tonight before buying a voucher, please contact Mercure Edinburgh directly on 0844 815 9025 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 13:10, 25/01/19
Can I book this deal for the Friday 15thfeb 2019?
maria, 16:24, 05/02/19
Hi Maria,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid from until Tue 30 Apr 2019, 7 days; subject to availability.
If you'd like to check specific availability before buying you're welcome to contact Mercure Edinburgh City directly on 0844 815 9025 and they'll be able to advise.
I hope this helps!
Rachael, itison Customer Support, 16:46, 05/02/19
Hi I’m after 2 twin rooms 3-6 May do you have this available? Thanks
06:34, 08/02/19
Hi there,
Thanks for getting in touch!
I'm afraid this voucher can only be used until 30th April but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Wallis, itison Customer Support, 09:34, 08/02/19
Will this deal be available again for may
Mhairi, 16:29, 10/02/19
Hi Mhairi,
Thanks for getting in touch!
We do have some great deals in the pipeline so hopefully this deal will pop up again for later in the year.
I hope this helps!
Gillian, itison Customer Support, 16:32, 10/02/19
If I book this deal and they don’t have the specific dates that I can only do, can you get a refund of all monies paid.
Brenda, 22:11, 11/02/19
Hi Brenda,
Thanks for getting in touch!
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:01, 12/02/19
Is it a full Scottish breakfast for both options as it is not very clear
Thanks
gemma, 21:48, 14/02/19
Hi Gemma,
Thanks for getting in touch!
The breakfast available is the same on both options, but we've updated this to make it a little more clear - thanks for bringing it to our attention.
I hope this helps!
Wallis, itison Customer Support, 14:43, 15/02/19
Hi planning booking soon but neither of us drink alcohol so we wouldn't want the wine. Is there an alternative..if not it's ok
Mhairi, 21:06, 23/02/19
Hi Mhairi,
Thanks for getting in touch!
Mercure Edinburgh City have confirmed alcohol can be substituted for soft drinks, just let the hotel know your request at the time of checking in.
I hope this helps!
Courtney, itison Customer Support, 11:20, 24/02/19
Hi that does help thank you x
Mhairi, 13:29, 24/02/19
I’m interested in the overnight stay for two. Need twin beds, can you confirm if this is possible.
Margaret, 17:07, 03/03/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid for a stay in a double or twin classic room.
I hope this helps!
Ruth, itison Customer Support, 17:24, 03/03/19
Hi,
Unfortunately I don’t have a printer and no friends with printers, live in rural village, so can’t print voucher. Would a mobile photo be good enough?
Thanks,
Margaret.
Margaret, 10:16, 04/03/19
Hi Margaret,
Thanks for getting in touch.
If you don't have access to a printer, that shouldn't be a problem. Many of our deal providers are happy to accept vouchers in other formats such as on a phone or tablet, so you're always welcome to give Mercure Edinburgh City a call on 0844 815 9025 to see if this would be possible before buying a voucher.
I hope this helps.
Rachael, itison Customer Support, 10:59, 04/03/19
Can I use the deal for myself and 2 kids? Thanks
Elayne, 14:26, 04/03/19
Hi Elayne,
Thanks for getting in touch!
I'm happy t let you know this deal is based on 2 people sharing, and a maximum of 1 child is permitted to be added, so you're welcome to use this for you and your children.
Children aged up to 12 years stay free of charge paying for their meals as taken; subject to room availability.
I hope this helps!
Ruth, itison Customer Support, 14:37, 04/03/19
Can you confirm the price for the Mercure in Edinburgh with the evening meal included. I could not find it. We will be looking for two consecutive nights.
Regards
Andrew
Andrew, 16:32, 06/03/19
Hi Andrew,
Thanks for getting in touch!
I'm happy to let you know voucher option 2 is £115 for an overnight stay for two with a bottle of wine, dinner and breakfast.
I hope this helps!
Ruth, itison Customer Support, 17:39, 06/03/19
Hi looking for availability Saturday 6 April 19 for one night do you know if there is availability on this date?
David
09:17, 07/03/19
Hi David,
Thanks for getting in touch!
If you'd like to check specific availability before buying you're welcome to contact Mercure Edinburgh City directly on 0844 815 9025 and they'll be able to advise.
I hope this helps!
Rachael, itison Customer Support, 10:18, 07/03/19
How long is this deal valid
Susan, 12:26, 10/12/19
Hi Susan,
Thanks for getting in touch!
I'm afraid this is an older deal which has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Courtney, itison Customer Support, 13:05, 10/12/19
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Overnight stay for two with a bottle of wine and breakfast
OR
Overnight stay for two with a bottle of wine, dinner and breakfast
Voucher is valid from Wed 2 Jan 2019 until Tue 30 Apr 2019, 7 days; subject to availability.
Excludes 2, 8, 9, 16 Feb, 8, 9 Mar, 20 Apr 2019.
A supplementary charge of £30 per room per night is require for Saturday stays; payable directly to hotel.
Advance booking required. Voucher must be booked by Fri 29 Mar 2019 (we don’t want you to miss out!)
Please note that calls to the booking line cost 13p per minute, plus your phone company's access charge – mobile costs will be higher than that of a landline.
Voucher is non changeable and refundable once booked with the hotel.
Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 2pm, check-out 12noon.
Double or twin classic room available.
Rooms can be upgraded for a supplementary charge: classic room with castle view £20, privilege room £40 or Superior Castle facing room £50; payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Option 2 includes £22 per person allowance towards dinner which can be used towards the Brasserie menu; subject to change.
Vegetarian, gluten / wheat free options available; please advise hotel at time of booking.
Includes a bottle of house wine on arrival; choose from red or white; please advise when booking.
Nearby paid parking available at Waverley Train Station.
Max 1 child permitted; children aged up to 12 years free of charge paying meals as taken; subject to room availability.
No pets permitted.
Wheelchair access available.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.