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Bought this deal yesterday and have been trying to book a room for 14th and 15th October.
Hotel not responding to email, and have been trying to contact them via phone twice (left hanging for 20 mins, then 15 mins).
How can I book the room if they are not answering communications?
Stephen, 12:58, 23/08/21
Hi Stephen,
Thanks for getting in touch!
I'm really sorry you're having trouble arranging a booking with your voucher. If you're still having bother please email support@itison.com and our team will be happy to lend a hand.
I hope this helps!
Courtney, itison Customer Support, 13:39, 23/08/21
Sent email to Support at 13:51. Still no response from Mercure.
Stephen, 15:31, 23/08/21
Hi Stephen,
Thanks for getting in touch!
We do advise replies can take 2-3 working days, but we'll get back to you asap.
I hope this helps in the meantime!
Wallis, itison Customer Support, 15:52, 23/08/21
Does Mercure hotel Perth have parking
susan, 13:50, 06/09/21
Hi Susan,
Thanks for getting in touch!
To check their parking before buying a voucher, please contact Mercure Perth directly on 01738 481 607 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 14:24, 06/09/21
Can you tell me the availability of a 2 night stay at the Mercure Perth on the 30th of march for 2 nights before I purchase a voucher
Regards
Alexander Gallagher
19:59, 18/01/22
Hi Alexander,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Mercure Perth directly on 01738 481 607 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 08:58, 19/01/22